Job Opportunities

Project Open Hand, a leader in providing nutrition services to people living with symptomatic HIV&AIDS, Seniors and homebound with critical illness, is an Equal Opportunity Employer and is committed to diversity. We are eager to receive applications for currently advertised positions. For more information regarding specific job openings, please review the postings below. Interested candidates can apply with their resume and cover letter using the application instructions in the posting of interest.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

1. Director of Operations

2. Network Administrator

3. Swing Cook

4. Senior Lunch Program Cook

5. Driver

Title: Director of Operations
Department: Operations
Reports to: Executive Director
Location: 730 Polk St., San Francisco
Benefits: Yes
Status: Full time, Exempt
Supervises: Operations managers & staff

POSITION SUMMARY:

The Director of Operations (DOO) is responsible for the coordination and supervision of the Operations Department including: Purchasing/ Receiving, Facility Maintenance/ Building Operations and Security. As pertains to Operations, the DOO is responsible for 730 Polk Street, San Francisco and 1929 San Pablo Avenue, Oakland. The DOO is a member of the Agency Directors team.

QUALIFICATIONS REQUIRED:

Minimum of five years’ experience in large-scale foodservice operations with multi-million dollar budgets
Experience running large teams and multiple departments

QUALIFICATIONS DESIRED:

Experience working for a nonprofit organization
Bilingual (Spanish preferred)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Oversees day-to-day management of the Operations team
Prepares and maintains the respective departments’ operating and payroll budgets
Establishes and develops operational policies and procedures to improve overall efficiency across the departments
Works closely with CFO and Finance team to ensure the overall financial health of the agency
Responsible for all vendor relationships as they relate to the Operations Department
Clearly describes, assigns and delegates responsibility and authority for the operation of the various sub-departments under his/her supervision; conducts appropriate meetings and coordinates with other departments to ensure that proper communications leads to maximum efficiency and productivity
Directs and coordinates activities with the Manager of Purchasing to ensure that appropriate policies and procedures are followed with respect to the Purchasing functions including: the selection of vendors, submission of orders, receipt of goods and payment of invoices. Makes every effort to control agency costs
Directs and coordinates activities with the Manager of Security to ensure safety at the 730 Polk Street facility and as needed at the Oakland facility. Ensures efficiency within the Security Department including negotiating and monitoring contracts with outside security services
Directs and coordinates activities with the Director of Building Operations to ensure that 730 Polk Street and 1929 San Pablo Ave, Oakland are maintained, that all mechanical equipment is in good working order and oversees the task-request system and the green projects of Project Open Hand
Responsible for completing annual performance appraisals of staff; and recommends hiring, promoting and disciplinary actions of staff when appropriate
Serves on the Agency Directors team
Performs other duties as may be required

JOB COMPETENCIES:

Leadership-demonstrated ability to lead people and get results through others
Planning-ability to think ahead and plan for challenges
Management-ability to organize and manage multiple priorities
Positivity-ability to maintain a positive and energetic attitude during challenging situations
Excellent organizational skills with an ability to adapt quickly in a fast-paced and often changing work environment
Excellent verbal and written communication skills
Proficient with MS Office applications and ability to learn new programs
Strong analytical skills and an ability to creatively address and solve problems
Strong team player
Ability to interact with diverse populations in sometimes stressful situations
Sensitivity to the circumstances and needs of the critically ill and the elderly

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environments involved with this position vary from quiet to loud.

Applications are only accepted online, please apply and submit your cover letter and resume here: https://home.eease.adp.com/recruit/?id=1385471

Applications without a cover letter will not be considered.

Project Open Hand is an Equal Opportunity Employer
We are committed to diversity!

Title: Network Administrator
Department: Information Systems
Reports to: Information Systems Manager
Location: 730 Polk St., San Francisco
Benefits: Yes
Status: Full-time, Non-Exempt

GENERAL DESCRIPTION:

The Network Administrator is responsible for planning and maintaining the design, programming, operations and maintenance of information systems hardware and software, including telecommunications, email and report writing.

Qualifications Required:

2 -3 years’ of Desktop support with Microsoft Windows XP
Knowledge of Microsoft Office 2007 and 2010
2-3 years’ experience with Microsoft Windows 2003 and 2008 Server
2 years’ experience with Microsoft Exchange 2007 and 2010

Qualifications Desired:

1-2 years’ of Desktop support with Microsoft Windows 7
Knowledge of Microsoft SharePoint
Experience maintaining Nortel Meridian phone system
Experience with IS planning and implementation
Comprehension of a variety of commercial software applications

Essential Functions and Responsibilities:

- Maintain and manage Agency’s local (LAN) and wide (WAN) area networks
- Administration of network servers (new user accounts, security, etc.)
- Administration of internal and external email systems
- Maintain and manage Agency’s in-house databases and database applications
- Maintain and manage Agency’s telecommunication systems
- Provide trouble-shooting for workstations, printers, etc
- Provide systems training and on-going end-user software support
- Purchase, install and maintain Information Systems assets
- Responsible for systems backup, weekly off-site storage and quarterly archiving
- Work/manage outside vendors, consultants and agencies as required by new projects
- Develop, maintain and enforce Information Systems policies and procedures
- Develop and maintain Information Systems documentation
- Stay abreast of technological developments to ensure that Agency’s systems continue to be effective and efficient
- Provide for smooth transitions and uninterrupted use of systems during moves of POH staff, including move-in of POH tenants
- Create and maintain documentation on Information Systems procedures
- Maintain and order Information Systems supplies
- Maintain and order Information Systems libraries
- Available via pager during work hours, weekends and some holidays (shared with Information Systems Manager.)
- Other duties as assigned

Job Competencies:

- Communication-excellent customer service oriented written and verbal communication skills
- Professional Confidentiality- ability to deal with confidential material in a professional manner
- Time Management-ability to organize and manage multiple priorities under time pressure
- Flexibility-scheduling flexibility based on the Agency’s needs
- Positivity-ability to maintain a positive and energetic attitude during challenging situations
- Excellent organizational skills with an ability to adapt quickly in a fast-paced and often changing work environment
- Strong team player
- Ability to maintain professional integrity in an informal working environment
- Ability to interact with diverse populations in sometimes stressful situations
- Sensitivity to the circumstances and needs of the critically ill and seniors

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from quiet to loud. The temperature in the work environment will range from cold to warm. The work environment will fluctuate between long periods of time in the server room and installation, repair and employee assistance throughout all areas of the agency’s building in San Francisco and occasionally the East Bay

Applications are only accepted online, please apply and submit your cover letter and resume here: https://home.eease.adp.com/recruit/?id=1417681

Project Open Hand is an Equal Opportunity Employer
We are committed to diversity!

Title: Swing Cook
Department: Kitchen
Reports to: Kitchen Administrative Manager
Location: 730 Polk St., San Francisco
Benefits: Yes
Status: Full time, Non-Exempt

POSITION SUMMARY:

The primary assignment for the Swing Cook is to be a vacation reliever for other personnel in the kitchen. The Swing Cook must be flexible to work any shift, any day including weekends, nights and holidays. The Swing cook may be called upon to work double shifts at times. The Swing Cook will spend time in each department learning the roles of our Senior Lunch Program (SLP), HIV Regulars, HIV Special Diets, Soup Program and the PM Production Manager shift. The “home” shift for this position will be on SLP Shift- 5AM to 1 PM Monday- Friday. When the person is in the swing role they will move to a shift that needs coverage. The Swing cook will work side by side with staff in all areas to learn the role and the job assignments. Temporary assignments for training could be from 1 week to a month depending on the assignment and the needed training. Swing cooks will also be trained in food and produce ordering, working on the packaging line and preparing production paperwork for the kitchen.

QUALIFICATIONS REQUIRED:

Successful experience working in a commercial or industrial kitchen as a member of a team
Training, understanding and experience with HACCP procedures
Must be able to speak, read and write in English to facilitate communications in the kitchen

QUALIFICATIONS DESIRED:

Experience with high volume meal production
HACCP certification

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Complete assigned training time in each of the five main areas of our operation; HIV regulars, HIV special diets, SLP, Soup Program and the PM Production Manager shift.
Baking, roasting and braising of meats, preparing soup, sauces, stock, starches and vegetables
Ensures that all saved foods are covered, dated and rotated for quick use
Maintains a clean work area and follows all local, state and federal health standard guidelines
Complies with portion sizes, quality standards, and departmental rules, policies and procedures
Attend kitchen trainings and agency meetings
May be called upon to learn tasks such as ordering of supplies, working the packing line, printing labels or paperwork or other tasks as assigned by kitchen management
Will be called upon to work harmoniously with unpaid volunteers to complete the goals of the department
Other kitchen tasks as assigned by kitchen management

JOB COMPETENCIES:

Consistency- must be able to maintain a consistent work schedule when asked and report to assigned shifts
Flexibility-must be flexible to work occasional overtime, weekends or holidays to meet production demands
Communication- must have the ability to communicate and work effectively with a culturally diverse kitchen team of staff & volunteers
Adaptability-must be able and willing to learn and embrace new tasks on a regular basis
Time Management-ability to organize and manage multiple priorities
Positivity-ability to maintain a positive and energetic attitude during challenging situations
Strong team player
Ability to interact with diverse populations in sometimes stressful situations
Sensitivity to the circumstances and needs of the critically ill and the elderly

Physical demands: While performing duties of job, incumbent is occasionally required to stand for long periods of time and move; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded carts from floor to floor for storage on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever changing with volunteers and staff members all sharing limited space and working together in the Kitchen. The work environment will consistently have wet floors, temperature extremes, moving objects and loud noises

Applications are only accepted online, please apply and submit your cover letter and resume here: https://home.eease.adp.com/recruit/?id=481837

Project Open Hand is an Equal Opportunity Employer
We are committed to diversity!

Title: Senior Lunch Program (SLP) Cook
Department: Kitchen
Reports to: SLP Production Manager
Location: 730 Polk St., San Francisco
Benefits: Yes
Status: Full time, Non-Exempt

POSITION SUMMARY:

The SLP Cook is responsible for assisting in the daily production of all prepared food products distributed by Project Open Hand. The SLP Cook works with all kitchen staff to provide supervision and a safe, rewarding experience to those assisting as volunteers. The SLP Cook works a small portion of the shift doing actual cooking tasks such as sauté, baking, roasting or stewing and the bulk of the shift doing varied prep tasks in support of the program.

QUALIFICATIONS REQUIRED:

At least one year of experience in a high volume food facility as a member of a team
Training, understanding and experience with HACCP procedures
Must be able to speak, read and write in English to facilitate communications in the kitchen

QUALIFICATIONS DESIRED:

HACCP certification

Applications are only accepted online, please apply and submit your cover letter and resume here: https://home.eease.adp.com/recruit/?id=495621

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Title: Driver
Department: Distribution
Reports to: Manager of Distribution
Location: 730 Polk St., San Francisco
Benefits: Yes
Status: Full time, Non-Exempt

POSITION SUMMARY:

The Driver’s duties include but are not limited to, loading and unloading Project Open Hand (POH) vehicles, driving specified delivery routes throughout San Francisco and hand delivering meals and products to our clients.

QUALIFICATIONS REQUIRED:

Two years’ experience driving large vans or trucks
Valid California driver’s license and excellent driving record
Strong verbal and written proficiency with the English Language to facilitate communication

QUALIFICATIONS DESIRED: