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Work with Great People for a Great Cause

Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Cook II

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Light staff/volunteer
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care.
To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards.
We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.

Qualifications Required

  • 2+ years of successful experience working in a commercial or industrial kitchen as a member of a team.
  • Training, understanding and experience with HACCP procedures.
  • Good math Skills as well as written and verbal communication skills to facilitate communications in the kitchen.
  • Learn and complies, consistently, with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
  • Capable of using knives, slicing equipment and other food preparation equipment.
  • Must be flexible to work early mornings, weekends or holidays to meet demands.

Qualifications Desired

  • Experience with high volume meal production.
  • HACCP certification.
  • Servsafe certified or current CA food handlers certification.

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Senior Sites

Department:
Senior Programs
Reports To:
Program Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Senior Site Coordinators
Status:
Exempt
Full time
Classification:
Professional

Position Summary

The Senior Sites Manager works closely with the Program Manager and is responsible for management, coordination, and operations of multiple Project Open Hand congregate meal sites throughout San Francisco.

Qualifications Required

  • Personnel management experience in a non-profit setting.
  • Experience managing remote employees and projects.
  • Strong Microsoft Office Experience, including excel.
  • Direct experience working in Human Services, especially with seniors, adults with disabilities, people with mental health issues and substance abuse issues.
  • Strong understanding of and sensitivity to the needs of low income, multicultural, and geriatric populations.
  • Excellent ability to effectively communicate and interact with clients, staff and volunteers in a culturally diverse environment.
  • Strong organizational and interpersonal skills, with the ability to work in a fast paced, often changing environment.
  • Valid California driver’s license and excellent driving record as provided by the California Department of Motor Vehicles.
  • Experience working with SEIU employees
     

Qualifications Desired

  • Current CPR and First Aid Certification
  • Bilingual English/Cantonese/Mandarin
  • Working Experience in Salesforce and reporting metrics
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Senior Site Coordinator, Part-Time

Department:
Senior Programs
Reports To:
Senior Site Managers
Job Location:
Senior Sites – locations vary
Benefits:
Yes
Supervises:
Volunteers
Status:
Non-Exempt
Part-Time
Classification:
Service Worker

Position Summary

A Project Open Hand Senior Site Coordinator administers the Senior Lunch Program on location at their assigned site. 

This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.

This position is scheduled weekends, holidays and is on call during the weekday.
 

Qualifications Required

  • Experience working in Human Service Programs                   
  • Strong experience with Microsoft Office Suite
  • Excellent written and verbal communication skills in English
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Bilingual Cantonese
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Operations Coordinator I

Department:
Food Operations – Purchasing/Receiving
Reports To:
Manager, Food Operations
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt

Position Summary

Operations Coordinator I is responsible for all aspects of receiving product and warehouse coordination for Project Open Hand.  This position will be working primarily in the receiving area but will also split time coordinating product rotation in the Grocery Center.

Qualifications Required

  • Previous work experience as a stock clerk, in a warehouse or grocery store, handling and storing perishable and non-perishable food items
  • Valid California Driver’s License (Class B a plus) and excellent driving record as provided by the California Department of Motor Vehicles
  • Previous hands-on experience driving vans and forklifts
  • Proficiency with Microsoft Office
     

Qualifications Desired

  • Experience in the food industry
  • Experience working for and desire to work for a community driven, mission-based organization
  • Bilingual English/Spanish
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

East Bay Programs Assistant

Department:
East Bay Programs
Reports To:
East Bay Program Coordinator
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Volunteers
Status:
Non-Exempt
Part-Time
Classification:
Professional

Position Summary

The East Bay Programs Assistant serves as a vital connection for our clients and volunteers in our warm and welcoming Oakland location. We rely on our EBPA to function as both the face of the agency and behind the scenes to keep our operations running smoothly. As volunteer coordinator, grocery center coordinator, and client services support, this position is key to the success of our East Bay Programs.
This position is ideal for a professional, organized and outgoing individual with a desire to directly serve our community on a daily basis.
 

Qualifications Required

  • Two years in a reception capacity with a human services agency providing direct services to clients
  • Volunteer coordination experience and/or client engagement experience
  • Must be able to speak, read and write in English well to facilitate communications 
  • Computer literate, including Microsoft office systems
  • Must have a valid California driver's license and excellent driving record
     

Qualifications Desired

  • Bilingual (Mandarin, Cantonese, Spanish)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Donor Services Associate

Department:
Development
Reports To:
Development Operations Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Donor Services Associate provides assistance to Project Open Hand’s Development Team processing donations, mediates potential payment processing issues in advance of crises, helps create processes to improve efficiencies with the guidance of the Development Operations Manager and makes it possible for Project Open Hand to continue to produce the meals with love our community relies on.

This is a high-volume gift processing and data entry position with the majority of gifts come from individuals responding to large-scale direct mail programs. 

This is an ideal position for someone who is an extremely detail-oriented problem solver, as well as a self starter who has worked with Salesforce platform and has a basic understanding of direct marketing and/or fundraising.

Qualifications Required

  • Accurate and detail oriented, possess strong organizational and time management skills and the ability to prioritize.
  • Proven ability to manage data entry/acknowledgement process and volunteers, ensuring speed and accuracy.
  • Familiarity with revenue capture systems (i.e., electronic/online streams such as PayPal, Sage, peer fundraising portals like Rallybound, TrustedPartner, Greater Giving, EasyMatch, POS giving, etc.).
  • Demonstrated experience and understanding of donor acknowledgement and stewardship principles.
  • Ability to work cross-functionally with a diverse range of staff, partners, peers & volunteers.
  • Self starter, strong critical thought abilities and highly resourceful.
  • Superior diplomacy and communication skills internally and externally, able to maintain strong interpersonal relationships and function well in a collaborative environment.
  • Ability to work well under pressure with tight deadlines.
  • Excellent oral and written communication skills.
  • Process oriented problem solver.
  • Ability to act independently and as part of a culturally diverse team.
  • A good sense of humor and positive attitude a must.
     

Qualifications Desired

  • 1-2 years previous experience processing gifts, with a strong emphasis on data entry.
  • Strong proficiency in Windows 7 with proven previous experience with Excel, Microsoft Word and database programs.
  • Experience with Salesforce platforms strongly preferred.
  • Accounting experience desired.
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

IT Support Specialist

Department:
Infrastructure – Information Technologies
Reports To:
Director, IT
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Non-Exempt
Part-Time
Classification:
Professional

Position Summary

Are you the person that everyone asks to fix their phone and computer? Are you always trying to learn the latest technology? If so Project Open Hand is looking for you! We are looking for an IT Support Specialist who is passionate, not only about technology but making a difference in the lives of others. Come join our SF non-profit and be the super friendly front line face of our IT department. We have users with all levels of knowledge and we love to support them all in their work of supporting our clients. If this sounds like you hop on over to our website and send us your application.

Qualifications Required

  • Superior customer service and communication skills
  • Ability to communicate technical information to non-technical personnel
  • Passion for helping other people, and enthusiastic about problem solving
  • Proven ability to work both independently and collaboratively during troubleshooting and deployment
  • Strong knowledge of a variety of desktop and server operating systems and applications (e.g., Microsoft Office, Adobe Cloud, Windows, Active Directory, Office 365)
     

Qualifications Desired

  • Manages time and priorities tasks according to the IT department SLA.
  • Apply problem solving skills to troubleshoot issues efficiently.
  • Strong attention to detail
  • Ability to handle emergency situations in a calm and directed fashion
  • Interest in learning new technologies quickly and thoroughly.
  • Experience with Salesforce administration
  • Exposure to Cisco network hardware and Linux/UNIX operating systems
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Caseworker, Spanish/ English

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Programs
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.
 

Qualifications Required

  • Bilingual (Spanish/ English)
  • BA in Human Services related field
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting

Qualifications Desired

  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Alameda County

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us