Job Opportunities

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards. We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.

Founded in 1985, Project Open Hand (POH) provides “ meals with love ” to critically ill neighbors and seniors.  What began as a grassroots response to the AIDS epidemic that wiped out onethird of the gay men in San Francisco, POH has evolved into an innovative, outcomes-driven, client-centered partner in the public health and medical arenas.  A leader in the “food is medicine” movement in California and nationwide, POH prepares 2,500 medically-tailored nutritious meals daily and provide 200 bags of healthy groceries to help sustain clients in San Francisco and Alameda Counties.  It is the largest provider of warm and nutritious daily meals for seniors and adults with disabilities at 21 sites around San Francisco.  Project Open Hand's vision is for a healthy California for the sick and vulnerable through nutritious meals.

Project Open Hand is a founding partner of the Food Is Medicine Coalition (FIMC), a national association of nonprofit, medically-tailored nutrition service providers.  FIMC’s mission is to advance public policy that supports access to food and nutrition services for people with severe and/or chronic illnesses nationwide.  In June 2017, Governor Brown signed legislation providing $6M for a three-year pilot project supporting a POH demonstration project that seeks to save millions in healthcare costs through providing medically-tailored food for chronically ill Medi-Cal patients.  POH’s innovative approach to nutrition has positioned the agency as an expert in the field, and has garnered contracts and support by government agencies and private foundations.

Headquartered in San Francisco’s Tenderloin neighborhood, POH employs a staff of 120 and relies on the generosity of nearly 125 volunteers every day.  It has an engaged, diverse board of directors.  The current operating budget is $13M with approximately 60% received from contributed revenue. The Chief Development Officer (CDO) has a staff of ten, is a member of the Executive Team, and reports to the Chief Executive officer.

Central toward POH achieving its mission is to take a refreshed, forward-thinking approach to increasing contributed revenue.  In this newly created position, the CDO has direct oversight for contributed revenue and will develop and implement a strategy that will place emphasis on the identification, cultivation and stewardship of new and existing donors/philanthropists, corporations and foundations.  The CDO will be a hands-on, fearless, energetic fundraiser who will spend much their time out in the community developing strategically important relationships, while at the same time providing inspiring and energetic leadership and management to the Development staff, ensuring the team is focused, results-driven and accountable.

Additional responsibilities include:

• In collaboration with the CEO, develop a fund development strategy that includes donor segmentation, objectives for individual and institutional fundraising, events, planned giving and related success metrics; identification of staff and board members who will be actively involved in fundraising and definition of roles, targets and fundraising goals.  
• Manage and personally engage in solicitation and stewardship activities in collaboration with the CEO, board members and other staff; provide leadership and coaching to assist others in their fundraising success.
• Recruit, retain and manage a team of professionals with appropriate balance of skills and experiences; establish work plans, performance objectives and goals, and regularly review performance; provide professional development and training opportunities to cultivate staff skills and professionalism.  
• Expand the public’s awareness of POH, its mission, values, outcomes and stories through consistent and effective communications through the website, social media, donor material, and other collateral.

For the first six months, the CDO’s immediate priorities are to:

• Immediately assess the current status of ongoing fundraising efforts and provide support for those efforts as needed; assume a hands-on leadership role in the identification, cultivation and solicitation of major gifts and corporate funders.
• Thoroughly understand Project Open Hand - its history, culture, programs, personalities and constituencies; understand its base of financial support and the short and longterm funding requirements of all segments of the organization.  
• Develop strong relationships with the CEO, Board Chair, Chairs of the Development Committee, Executive Team and Development staff. Meet with key funders and others critical to individual and institutional fundraising efforts. 

IDEAL EXPERIENCE and QUALIFICATIONS

• Substantial fundraising experience within a high-performing organization that includes a successful track record of personally raising significant gifts from individuals and institutional sources.
• Demonstrated skills in motivating, directing, and developing a team, and in coordinating and supporting the fundraising activities of others; holds team and self accountable for reaching or exceeding targets; a good listener and strategist; comfortable receiving input from many sources, and able to analyze and formulate disparate information into a sound, well-organized plan.
• Broad-based knowledge of various development activities including: direct solicitations, online giving, social media, direct mail, proposal and grant development, planned giving, capital campaigns, event planning and management; practical experience in using data to manage the fundraising process, enhance donor cultivation and drive fundraising priorities; an understanding of Salesforce would be a plus.  
• Extroverted and fearless; derives energy from connecting with individuals, aligning the case for support, creating opportunities for engagement and building enthusiasm for POH; exceptional verbal and written communication skills.
• A belief in the mission of Project Open Hand.  Deep connection, professionally or personally, to San Francisco.  Emotionally mature with a very good sense of humor and the flexibility and sensitivity to work with diverse personalities and situations. 

For more information please contact:

Lisa Grossman

650/323-3565  

[email protected]  

m/Oppenheim Associates - 425 Market Street, Suite 1020, San Francisco, CA 94105  

Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Delivery Driver you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and Community Nutrition sites throughout San Francisco. This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.

A Project Open Hand On-Call Community Nutrition Site Coordinator administers the Community Nutrition Program on location at one of our assigned sites.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
 

The Case Manager’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This position will oversee case management services for clients participating in our grant and contract obligations, as well as for clients that request or require in-depth support.