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Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Manager, Distribution

Department:
Wellness Programs – Distribution
Reports To:
Vice President, Programs
Job Location:
1921 San Pablo Avenue, Oakland
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Distribution Staff, Volunteers
Status:
Exempt
Classification:
Manager

Position Summary

Project Open Hand provides medically tailored and congregate meals 365 days a year to people living with chronic disease, adults with disabilities, and seniors throughout San Francisco and Oakland. The Manager, Distribution splits his/her time between both program locations to oversee our fleet of vehicles, distribution routes, and amazing distribution staff and volunteers. Responsibilities include timely delivery of meals to homebound clients and congregate meal sites in San Francisco, as well as the direct supervision of a team of 8-10 people.

Qualifications Required

  • Three to five years of successful supervisory experience
  • Three to five years of logistics and/or operational experience, preferably in food service
  • High level of computer literacy (Word, Excel, Outlook, etc.)
  • Excellent written and verbal communication skills
  • Valid California Driver's License and excellent driving record

Qualifications Desired

  • College degree
  • Nonprofit experience
  • Experience working with diverse populations
  • Experience working with a large number of volunteers
  • Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook II

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt

Position Summary

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards. We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.

Qualifications Required

  • 2+ years of successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Good math skills, as well as written and verbal communication skills, to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
  • Learn and complies, consistently, with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
  • Capable of using knives, slicing equipment and other food preparation equipment

Qualifications Desired

  • Experience with high volume meal production
  • HACCP certification
  • Servsafe certified or current CA food handlers certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Caseworker

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Full time
Temporary

Position Summary

The Project Open Hand Caseworker helps to provide meals with love through interfacing with clients, conducting intake interviews for new and returning clients, and assessing and verifying eligibility for our programs. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.

Qualifications Required

  • BA in Human Services related field
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting

Qualifications Desired

  • Mental Health or Social Work experience
  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Bilingual in English and one of the following languages: Spanish, Cantonese, Russian

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Chief Development Officer

Department:
Development
Reports To:
Chief Executive Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Director, Development Operations; Director, Advancement; Director, Marketing & Communications
Status:
Exempt
Full time

Position Summary

Founded in 1985, Project Open Hand (POH) provides “ meals with love ” to critically ill neighbors and seniors.  What began as a grassroots response to the AIDS epidemic that wiped out onethird of the gay men in San Francisco, POH has evolved into an innovative, outcomes-driven, client-centered partner in the public health and medical arenas.  A leader in the “food is medicine” movement in California and nationwide, POH prepares 2,500 medically-tailored nutritious meals daily and provide 200 bags of healthy groceries to help sustain clients in San Francisco and Alameda Counties.  It is the largest provider of warm and nutritious daily meals for seniors and adults with disabilities at 21 sites around San Francisco.  Project Open Hand's vision is for a healthy California for the sick and vulnerable through nutritious meals.

Project Open Hand is a founding partner of the Food Is Medicine Coalition (FIMC), a national association of nonprofit, medically-tailored nutrition service providers.  FIMC’s mission is to advance public policy that supports access to food and nutrition services for people with severe and/or chronic illnesses nationwide.  In June 2017, Governor Brown signed legislation providing $6M for a three-year pilot project supporting a POH demonstration project that seeks to save millions in healthcare costs through providing medically-tailored food for chronically ill Medi-Cal patients.  POH’s innovative approach to nutrition has positioned the agency as an expert in the field, and has garnered contracts and support by government agencies and private foundations.

Headquartered in San Francisco’s Tenderloin neighborhood, POH employs a staff of 120 and relies on the generosity of nearly 125 volunteers every day.  It has an engaged, diverse board of directors.  The current operating budget is $13M with approximately 60% received from contributed revenue. The Chief Development Officer (CDO) has a staff of ten, is a member of the Executive Team, and reports to the Chief Executive officer.

Central toward POH achieving its mission is to take a refreshed, forward-thinking approach to increasing contributed revenue.  In this newly created position, the CDO has direct oversight for contributed revenue and will develop and implement a strategy that will place emphasis on the identification, cultivation and stewardship of new and existing donors/philanthropists, corporations and foundations.  The CDO will be a hands-on, fearless, energetic fundraiser who will spend much their time out in the community developing strategically important relationships, while at the same time providing inspiring and energetic leadership and management to the Development staff, ensuring the team is focused, results-driven and accountable.

Additional responsibilities include:

  • In collaboration with the CEO, develop a fund development strategy that includes donor segmentation, objectives for individual and institutional fundraising, events, planned giving and related success metrics; identification of staff and board members who will be actively involved in fundraising and definition of roles, targets and fundraising goals.  
  • Manage and personally engage in solicitation and stewardship activities in collaboration with the CEO, board members and other staff; provide leadership and coaching to assist others in their fundraising success.
  • Recruit, retain and manage a team of professionals with appropriate balance of skills and experiences; establish work plans, performance objectives and goals, and regularly review performance; provide professional development and training opportunities to cultivate staff skills and professionalism.  
  • Expand the public’s awareness of POH, its mission, values, outcomes and stories through consistent and effective communications through the website, social media, donor material, and other collateral.

For the first six months, the CDO’s immediate priorities are to:

  • Immediately assess the current status of ongoing fundraising efforts and provide support for those efforts as needed; assume a hands-on leadership role in the identification, cultivation and solicitation of major gifts and corporate funders.
  • Thoroughly understand Project Open Hand - its history, culture, programs, personalities and constituencies; understand its base of financial support and the short and longterm funding requirements of all segments of the organization.  
  • Develop strong relationships with the CEO, Board Chair, Chairs of the Development Committee, Executive Team and Development staff. Meet with key funders and others critical to individual and institutional fundraising efforts. 

IDEAL EXPERIENCE and QUALIFICATIONS

  • Substantial fundraising experience within a high-performing organization that includes a successful track record of personally raising significant gifts from individuals and institutional sources.
  • Demonstrated skills in motivating, directing, and developing a team, and in coordinating and supporting the fundraising activities of others; holds team and self accountable for reaching or exceeding targets; a good listener and strategist; comfortable receiving input from many sources, and able to analyze and formulate disparate information into a sound, well-organized plan.
  • Broad-based knowledge of various development activities including: direct solicitations, online giving, social media, direct mail, proposal and grant development, planned giving, capital campaigns, event planning and management; practical experience in using data to manage the fundraising process, enhance donor cultivation and drive fundraising priorities; an understanding of Salesforce would be a plus.  
  • Extroverted and fearless; derives energy from connecting with individuals, aligning the case for support, creating opportunities for engagement and building enthusiasm for POH; exceptional verbal and written communication skills.
  • A belief in the mission of Project Open Hand.  Deep connection, professionally or personally, to San Francisco.  Emotionally mature with a very good sense of humor and the flexibility and sensitivity to work with diverse personalities and situations. 

For more information please contact:

Lisa Grossman

650/323-3565  

[email protected]  

m/Oppenheim Associates - 425 Market Street, Suite 1020, San Francisco, CA 94105  

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Marketing & Communications Officer

Department:
Communications
Reports To:
Director, Marketing & Communications
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers, Interns
Status:
Exempt
Full time

Position Summary

The Marketing and Communications Officer is responsible for content creation and management of a wide variety of communications and assets for Project Open Hand, including but not limited to newsletters, publications (print and electronic), development collateral (appeals/events), client story bank, website, and client/staff/volunteer photos and multimedia campaigns. The Marketing and Communications Officer oversees content for all relevant social media channels and monitors and reports on digital marketing analytics that support Project Open Hand’s strategic goals.

Qualifications Required

  • Three to Four years demonstrated experience in graphic design, marketing, or related field.
  • Exceptional writing, editing, and presentation skills.
  • Excellent interpersonal skills and ability to work cross-functionally with a diverse range of external and internal stakeholders.
  • Proven success working independently, managing multiple projects, and meeting deadlines.
  • Strong organizational skills with high attention to detail required to maintain brand standards.
  • Creative and empathetic in engaging with sick and vulnerable communities, volunteers, and colleagues.
  • Advanced proficiency: Adobe Creative Suite (AcrobatX, Illustrator, InDesign, Photoshop, Premiere).
  • Intermediate to Advanced proficiency: Microsoft Office 365 (Excel, OneDrive, Outlook, PowerPoint, SharePoint, and Word), CRM platforms (Salesforce), email marketing platforms (Emma, Constant Contact, Mailchimp), Facebook Insights, and Google Ads.
  • Intermediate to Advanced proficiency: Social media platforms (Facebook, Instagram, LinkedIn, Pinterest, Twitter, Vimeo, YouTube) and PR/Media software (Meltwater).
  • Ability to work some evenings and weekends as needed.

Qualifications Desired

  • Bachelor’s degree in graphic design, marketing, or related field.
  • Photography (shoot/edit) and video (shoot/edit).
  • Public relations and media relations.
  • Nonprofit sector and/or development (fundraising).

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Delivery Driver

Department:
Wellness Programs – Distribution
Reports To:
Manager of Distribution
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Occasional Delivery Volunteer
Status:
Full time
Non-Exempt
Classification:
Operatives

Position Summary

Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Delivery Driver you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and Community Nutrition sites throughout San Francisco. This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.

Qualifications Required

  • Two years’ experience driving large delivery vehicles in San Francisco
  • Valid California driver’s license and excellent driving record
  • Schedule flexibility and ability to work nights, holidays and weekends when necessary
  • Strong verbal and written proficiency with the English language to facilitate communication
  • Excellent professional references

Qualifications Desired

  • Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Porter I, On-Call position will either work to cover open AM and PM shifts as necessary. This position will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Community Nutrition Site Coordinator (CNSC)

Department:
Senior Programs
Reports To:
Senior Sites Manager
Job Location:
Senior Sites – locations vary
Benefits:
No
Supervises:
Volunteers
Status:
On-Call
Classification:
Service Worker

Position Summary

A Project Open Hand On-Call Community Nutrition Site Coordinator administers the Community Nutrition Program on location at one of our assigned sites.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
 

Qualifications Required

  • Experience working in Human Service Programs      
  • Strong experience with Microsoft Office            
  • Excellent written and verbal communication skills in English
  • Schedule Flexibility with ability to work an on-call schedule
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Speaks Cantonese and or Spanish
     
Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Wellness Program Coordinator

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Wellness Program (WP) Coordinator’s plays an integral role in maintaining the day to day operations of the department. The WP Coordinator will assist in the oversight of staff and scheduling for the department, provide support in coordinating and implementing new programs or initiatives, engage with and connect clients to services, and act as the point of contact in the absence of the Manager, Wellness Program.

Qualifications Required

  • Bachelor’s Degree in a Human Services related field
  • Three years of experience providing direct services in Social Service environment, specifically with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Computer and digital literacy
  • Bilingual in English/Spanish
     

Qualifications Desired

  • Nonprofit client services- based work experience
  • Mental Health or Social Work Experience
  • Supervisory experience
  • Familiarity with San Francisco Social Services
  • Interest in nutrition
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Case Manager, Bilingual

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Case Manager’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This position will oversee case management services for clients participating in our grant and contract obligations, as well as for clients that request or require in-depth support.

Qualifications Required

  • Minimum 6 months case management experience
  • Fluency in both Spanish and English
  • Computer literate (MS Office/Outlook)
  • Ability to work as part of a team within a culturally diverse environment
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
     

Qualifications Desired

  • Mental Health or Social Work Experience
  • BA in Human Services or related field
  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Wellness Program, Oakland

Department:
East Bay Programs
Reports To:
Vice President, Programs
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Manager, East Bay Program
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Wellness Program in Oakland is an exciting opportunity to help expand Project Open Hand’s mission to provide medically tailored meals to seniors and the critically ill by spearheading new efforts to increase visibility and community engagement. The Director, Wellness Program, Oakland will be a champion in the community by forging new partnerships with key stakeholders such as elected officials, funders, partner organizations, clinics, hospitals and Oakland-based committees and coalitions.
As the leader in the East Bay, the Director is responsible for implementation of policies set by the Executive Team and Board of Directors, as well as annual goals and objectives, and financial, program, and administrative management as outlined in a newly strategized annual working plan.
 

Qualifications Required

  • Attainment of an MBA, MPA or other equivalent advanced degree in a related field
  • Seven years of increasingly responsible administrative experience, at least five of which have been in a supervisory capacity.
  • Knowledge and understanding of the funding community in Oakland and the Bay Area
  • Strong leadership skills and demonstrated ability to network and build mutually beneficial relationships in the community
  • Strong knowledge of community needs and social services in Alameda County. 
  • Knowledge of the principles and techniques of research grant administration
  • Knowledge of fiscal and organizational management, principles and practices of marketing and public relations.
  • Experienced contract negotiation and management
  • Experience with budget management/reconciliation
  • Excellent written and oral communication skills
  • Experience soliciting sponsorships and donations a plus
  • Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
  • Ability to work cross-functionally with a diverse range of partners, peers and volunteers
  • Passion for and commitment to the mission of Project Open Hand

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Chef de Cuisine
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Project Open Hand Cook I is an essential part of our team of dedicated culinary professionals producing meals with love for our clients every day. A Cook I will learn to handle all aspects of our daily meal production systems, from prep to packaging.

This position is ideal for an ambitious, flexible cook looking to familiarize themselves with all aspects of large scale meal production in a professional and caring environment.

Qualifications Required

  • 8+ months of successful experience working in a commercial or industrial kitchen as a member of a team
  • Must be able to speak, read and write in English to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
     

Qualifications Desired

  • Experience with high volume meal production
  • Training, understanding and experience with HACCP procedures
  • HACCP certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us