Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.
Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.
Project Open Hand (POH) has been delivering meals with love to the critically ill and elderly for 35 years. Currently we raise about $12 million in contributed revenue from the private sector (55%) and the government (45%). We do this through contracts, events, direct mail, corporate and foundation grants and major donor efforts.
The primary role of the Manager, Grants is to lead the management of Project Open Hand's $7M corporate, foundation and government relationship portfolio for purposes of maximizing the philanthropic investment of these constituencies. The Manager, Grants is responsible for assisting in the development and execution of strategies leading to significantly increased exposure, engagement and fundraising success from these constituencies. The geographic focus is mainly on the San Francisco Bay Area institutional giving environment, but as the organization evolves, this focus will encompass a greater national reach. The Manager, Grants works collaboratively with POH's individual giving and event teams to effectively manage and maximize a wide community of supporters. The Manager, Grants reports to the Director, Advancement (DA) and will oversee all development functions as they pertain to managing a portfolio of institutional prospects and will be an important internal and external voice in promoting a culture of philanthropy.
In partnership with the DA and in conjunction with the CEO, the position will assist in developing and implementing strategies for:
1. Attracting new relationships and increased levels of commitment from assigned constituents.
2. Supporting the stewardship of current donors including the fulfillment of sponsorship benefits.
3. Maintaining the grants calendar for annual operating and project specific efforts.
4. Leading efforts to discover, identify, understand and match the needs of POH with the goals of the various foundations, corporations and government entities.
5. Initiate opportunities for Board members and high level staff members to interact with current and prospective constituents.
KEY RESPONSIBILITIES:
Build institutional support for POH by:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Manager, Events works directly with the Director, Advancement and Director, Development Operations, the internal Department Events Team and outside consultants and vendors in planning and producing Project Open Hand’s internal and external fundraising events. The Manager, Events will be the primary lead on all internal and external events that benefit Project Open Hand. Key responsibilities include all aspects of managing events including logistics, recruiting, training, and coordinating event volunteers, implementing event marketing and communications strategies, cultivating relationships with and soliciting event sponsors, in-kind support, and donors, coordinating event contractors and vendors, and record keeping. The management of events may include working with other Development and Project Open Hand staff to coordinate their functions and contributions to a successful event.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Systems Administrator is responsible for maintaining information systems hardware and software, including telecommunications, servers and workstations. Identifies and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the network communication systems. Works closely with end users to troubleshoot any IT issues.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Director of the Community Nutrition Program (CNP) works strategically to lead and expand Project Open Hand’s programming for seniors and adults with disabilities throughout San Francisco. Programs include congregate meals with city and state funded partners, home delivered meals and nutrition education for diverse populations at various sites. The position requires strong ability to manage a large team of offsite personnel and maintain strong community partnerships that create nurturing congregate meal sites for seniors and adults with disabilities. This position is responsible for overall program direction and development and communication with city contractors and funders.
This is an ideal position for an individual that likes to develop teams and is a highly engaged leader. Candidate should have strong commitment to providing transformative services to our aging community and adults with disabilities through a nutrition intervention model that operates 365 days a year.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
A Project Open Hand Community Nutrition Site Coordinator administers the Community Nutrition Program on location at assigned site.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
• Experience working in Human Service Programs
• Strong experience with Microsoft Office Suite
• Excellent written and verbal communication skills in English
• Experience assisting older people, people with mental health issues and substance abuse issues
• Current CPR and First Aid Certification
• Certified ServSafe Food Protection Manager (highly desired)
• Bilingual Cantonese and/or Spanish
• Supervisory experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Administers Community Nutrition Program in accordance with Office of Aging (OOA) Standards and Manual of Operations
• Performs intakes on new participants and provides them with overview of building and meal program policies and procedures, including those concerning the donation process, composting/recycling and expectations from all meal program participants
• Assesses Site’s food service needs and monitors changing trends
• Submits monthly meal order for site and makes daily or periodic meal adjustments if necessary to ensure site’s wastage does not exceed 2%
• Works independently and collaborates with Project Open Hand Volunteer Services Department to screen, recruit, train, and supervise volunteers in all phases of food service programs
• Records volunteer hours
• If applicable to site, trains volunteers in accordance to each individual’s Training Assignment Description, which should cover general operation of the Community Nutrition Program its policies, portion control & food safety
• Responsible for verifying the accuracy of each volunteer’s timesheet. Responds to requests by Volunteer Services for other necessary documents
• Responsible for maintaining a system that ensures each month that 90% of participants receiving meals are having their Senior Gold Card scanned
• Manages consumable supply inventory and food service equipment
• Responsible for participant records, daily meal statistics & donations at the site
• Ensures that the site’s meal service atmosphere is supportive, safe, sanitary, attractive, and as pleasing as possible
• Attends Staff Meetings and Training Sessions as necessary
• Interviews new participants and informs them of site, meal service and donation procedures
• Enters participant data into CA Get Care database
• Maintains a close working relationship with the Host Agency
• Investigates and mediates disputes between Community Nutrition Program participants and assesses and handles all emergencies and crisis intervention
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
A Project Open Hand Community Nutrition Site Coordinator administers the Community Nutrition Program on location at assigned site.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
• Experience working in Human Service Programs
• Strong experience with Microsoft Office Suite
• Excellent written and verbal communication skills in English
QUALIFICATIONS DESIRED:
• Experience assisting older people, people with mental health issues and substance abuse issues
• Current CPR and First Aid Certification
• Certified ServSafe Food Protection Manager (highly desired)
• Bilingual Cantonese and/or Spanish
• Supervisory experience
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Administers Community Nutrition Program in accordance with Office of Aging (OOA) Standards and Manual of Operations
• Performs intakes on new participants and provides them with overview of building and meal program policies and procedures, including those concerning the donation process, composting/recycling and expectations from all meal program participants
• Assesses Site’s food service needs and monitors changing trends
• Submits monthly meal order for site and makes daily or periodic meal adjustments if necessary to ensure site’s wastage does not exceed 2%
• Works independently and collaborates with Project Open Hand Volunteer Services Department to screen, recruit, train, and supervise volunteers in all phases of food service programs
• Records volunteer hours
• If applicable to site, trains volunteers in accordance to each individual’s Training Assignment Description, which should cover general operation of the Community Nutrition Program its policies, portion control & food safety
• Responsible for verifying the accuracy of each volunteer’s timesheet. Responds to requests by Volunteer Services for other necessary documents
• Responsible for maintaining a system that ensures each month that 90% of participants receiving meals are having their Senior Gold Card scanned
• Manages consumable supply inventory and food service equipment
• Responsible for participant records, daily meal statistics & donations at the site
• Ensures that the site’s meal service atmosphere is supportive, safe, sanitary, attractive, and as pleasing as possible
• Attends Staff Meetings and Training Sessions as necessary
• Interviews new participants and informs them of site, meal service and donation procedures
• Enters participant data into CA Get Care database
• Maintains a close working relationship with the Host Agency
• Investigates and mediates disputes between Community Nutrition Program participants and assesses and handles all emergencies and crisis intervention
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Bilingual Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The Bilingual WP Coordinator will supervise the day to day duties of the Wellness Program staff, process eligibility for services, manage program contracts, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are being met.
• Three years’ experience providing direct services in Social Service environment, specifically to clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
• Proficient in MS Office, using databases, and internet research
• Flexible schedule with the ability to work in POH’s San Francisco office as needed
• Bilingual in Spanish
• Bachelor’s Degree in Human Service field
• Experience working in a nonprofit client services-based setting
• Mental Health or Social Work Experience
• Experience supervising staff
• Trilingual (Spanish, English, and...) in Cantonese, Mandarin, Russian, Tagalog, or Vietnamese
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Responsible for day to day oversight of the Wellness Program, including daily supervision of staff and volunteers and program operations
• Oversee training and daily supervision of Wellness Program staff and volunteers
• Assist the MWP with interviewing and screening of new staff
• Assist the MWP in employee evaluation process
• Help to monitor and resolve client and staff incidents, includes: reporting necessary information to the MWP, gathering information, facilitating staff discussion regarding intervention, ensuring adequate documentation, writing correspondence, and notifying staff of intervention and resolution
• Coordinate, facilitate, and participate in weekly case management staff meetings
• Help establish and maintain policies and procedures for the Wellness Program department, including tracking decisions affecting procedure changes and writing/updating policy and procedure manual
• Provide oversight to assigned contracts, including but not limited to: maintaining knowledge on contract goals, staying updated on contract changes, tracking progress toward meeting contract deliverables, helping troubleshoot barriers in meeting contract goals, providing MWP with data for invoices, monitoring visits, and delegating tasks to staff and volunteers as appropriate
• Utilize a client centered, harm reduction model to provide case management to clients that includes but is not limited to: maintaining client caseload as assigned, conducting intake interviews for new and returning clients, assessing and verifying program eligibility, enrollment and assessment of client needs, tracking client adherence, supporting with adherence to POH services, facilitating and follow up on referrals
• Ensure proper staffing coverage for assigned contract and department needs
• Assist MWP in representing the Wellness Program department externally and internally at community or partner meetings
• Develop and maintain relationships with referring partners
• Able and available to make decisions and answer questions in the absence of the MWP
• Caseworker duties as needed
• Other duties as assigned
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.
• BA in Human Services related field
• Computer literate (MS Office/Outlook)
• Demonstrated ability to establish and maintain professional boundaries in a social service setting
• Bilingual in Cantonese
QUALIFICATIONS DESIRED:
• Mental Health or Social Work experience
• Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Process applications for services
• Perform intake and recertification for clients
• Verify eligibility for services by communicating with service providers and collecting client documentation
• Maintain client database including scheduling meal service, documenting client contacts and incident reports
• Assess needs of clients and provide referrals as appropriate
• Support clients who do not qualify for services with referrals to external community resources
• Provide clients a program orientation and assist them in successfully accessing our services
• Respond constructively to client comments and concerns; effectively resolve client complaints
• Provide one-on-one follow up to clients regarding behavioral problems
• Act as liaison between clients and staff/volunteers/other Agency departments
• Act as representative of POH
• Perform other duties as may be required
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Human Resources Generalist helps Project Open Hand succeed by providing extensive support and guidance for all levels of the agency on the full range of HR, specifically in the areas of employee relations, employee engagement and recognition, leaves of absence, confidential record keeping, and organizational staff recruiting efforts, including partnering with departments and programs throughout the Agency to ensure staff vacancies are addressed in a timely manner.
This position is perfect for a highly engaged and personable HR professional familiar and comfortable with the confidentiality and professional boundary demands of such a position.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
Working out of our two Agency sites in San Francisco and Oakland, the nutrition assistant will help Project Open Hand succeed by providing support to the registered dietitians in delivering nutrition education, healthy meals and engagement to our clients.
This position is ideal for an independent worker passionate about food and nutrition. They should feel comfortable and be compassionate for a variety of clients from varying socioeconomic groups dealing with critical illness in the community. This position will require an individual that has excellent technical and computer skills with the aptitude to learn nutrient and recipe software. Organizational skills will be essential.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook I is a support role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook I works alongside more advanced cooks to learn all aspects of commercial meal production systems, including but not limited to, preparing ingredients to be used in nutritious recipes, packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to support all aspects of large-scale meal production in a professional and mission-driven team environment.
• A commitment to Project Open Hand’s mission and operating principles
• 6+ months of professional commercial, industrial or production kitchen experience
• Ability to adhere to kitchen department rules, policies and procedures
• Ability and desire to work as a part of a cohesive team
• Ability to take direction and responsibility for actions
• Ability to speak, read and write in English to facilitate communications in the kitchen with volunteers, peers and leadership in a fast-paced kitchen environment
• Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods & quality standards
• Capable of safely using knives and other food preparation equipment
• Knowledge of food safety and sanitation standards
• Ability to pass CA food handling certification
• Must be flexible to work early mornings, weekends or holidays to meet demands
• Formal culinary training or equivalent experience
• Experience with high volume meal production
• Bilingual in Spanish or Tagalog
• HACCP certification
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.
• A commitment to Project Open Hand’s mission and operating principles
• 2+ years of professional, high volume commercial, industrial or production kitchen experience
• Demonstrated ability to adhere to and share information about kitchen department rules, policies and procedures
• Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced kitchen environment
• Desire to be a part of a cohesive team and demonstrated ability to share knowledge, answer questions and clarify processes while working alongside junior staff and volunteers
• Ability to take direction, give feedback, lead by example and take responsibility for actions
• Demonstrated ability to safely use, and share best practices on knife handling and other food preparation equipment
• Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods, and quality standards
• Knowledge of food safety and sanitation standards as per HACCP
• Ability to maintain CA food handling certification
• Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands
• Formal culinary training
• Experience mentoring others
• Bilingual in Spanish or Tagalog
• HACCP certified
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!
The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe.
If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.
Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!