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Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Porter I

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

The Porter I position will either work an AM or a PM shift as dictated by the available position. The Porter I will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Community Nutrition Site Coordinator (CNSC)

Department:
Senior Programs
Reports To:
Senior Sites Manager
Job Location:
Senior Sites – locations vary
Benefits:
No
Supervises:
Volunteers
Status:
On-Call
Classification:
Service Worker

Position Summary

A Project Open Hand On-Call Community Nutrition Site Coordinator administers the Community Nutrition Program on location at one of our assigned sites.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
 

Qualifications Required

  • Experience working in Human Service Programs      
  • Strong experience with Microsoft Office            
  • Excellent written and verbal communication skills in English
  • Schedule Flexibility with ability to work an on-call schedule
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Speaks Cantonese and or Spanish
     
Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Wellness Program Coordinator

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Wellness Program (WP) Coordinator’s plays an integral role in maintaining the day to day operations of the department. The WP Coordinator will assist in the oversight of staff and scheduling for the department, provide support in coordinating and implementing new programs or initiatives, engage with and connect clients to services, and act as the point of contact in the absence of the Manager, Wellness Program.

Qualifications Required

  • Bachelor’s Degree in a Human Services related field
  • Three years of experience providing direct services in Social Service environment, specifically with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Computer and digital literacy
  • Bilingual in English/Spanish
     

Qualifications Desired

  • Nonprofit client services- based work experience
  • Mental Health or Social Work Experience
  • Supervisory experience
  • Familiarity with San Francisco Social Services
  • Interest in nutrition
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Case Manager, Bilingual

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Case Manager’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This position will oversee case management services for clients participating in our grant and contract obligations, as well as for clients that request or require in-depth support.

Qualifications Required

  • Minimum 6 months case management experience
  • Fluency in both Spanish and English
  • Computer literate (MS Office/Outlook)
  • Ability to work as part of a team within a culturally diverse environment
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
     

Qualifications Desired

  • Mental Health or Social Work Experience
  • BA in Human Services or related field
  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Oakland Program

Department:
East Bay Programs
Reports To:
Director, Wellness Program, Oakland
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
East Bay Programs Staff and Volunteers
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Manager, Oakland Program under the direction of the Director, Wellness Program, Oakland is responsible for the management of the Project Open Hand East Bay Site. This role oversees the day to day operations of the Oakland Grocery Center and Wellness Program and will focus on connection and referral partnerships in Oakland and Alameda Counties as well as the implementation of the three-year business plan developed to help increase Oakland programming. The business plan includes the opportunity to expand services to mobile operations, co-location spaces and broader community engagement.

Qualifications Required

  • Two to four years of experience working in a supervisory capacity with a diverse group of employees/volunteers
  • Excellent oral and written communication and interpersonal skills
  • Great organizational skills
  • Experience in creating and managing programmatic budgets and city contracts.
  • Experience developing and executing community outreach plans
  • Deep understanding and knowledge of the community needs in Oakland
     

Qualifications Desired

  • Sensitivity to the circumstances and needs of the critically ill and the elderly.
  • Strong computer skills with high functioning knowledge of Microsoft Office, Salesforce.
  • Experience working in a food establishment
  • College degree in social services or related field
  • Ability to work occasional evenings and weekends
  • Valid California Driver’s license and excellent driving record 
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Development Operations

Department:
Development
Reports To:
Vice President, Development
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Manager, Development Operations, Database Administrator
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Development Operations (DDO) serves alongside the VP, Development & Communications to strengthen and build the department’s infrastructure and acts as the chief of staff. The DDO ensures aligned implementation of a 3-yr strategic plan across the Communications, Advancement, and Operations/Donor Services sub departments, touching all aspects of the department with a keen eye towards operational efficiencies. The DDO is responsible for the oversight of tracking, processing, acknowledgement and reporting of all charitable contributions received (partnering with Manager, Development Operations), oversight of CRM systems use, maintenance and build-out (partnering with IT and Database Administrator), for the department’s annual operating budget process and special projects.  This includes ensuring donor information is accurate, kept secure and that related reports are available as needed; this position is responsible for analytics associated with identifying constituent (donor and volunteer) behavior and preferences. This position encourages communication across the 3 sub departments to promote understanding one another’s roles and supporting adjacent efforts as required. This role requires working closely with various internal stakeholders outside of Development/Communications including Finance/Accounting, IT, Volunteer Services, Building Operations, and Board.
Development Operations are the activities that hold everything together, from data management to analysis to gift processing to office procedures. This is an ideal position for a seasoned, innovative development professional, a procedures and data geek who: enjoys being in the trenches, analyzing data, creating dashboards, ensuring due diligence, and building the backbone of any good philanthropic program. The main focus of this role is infrastructure to keep the ship sailing smoothly.
 

Qualifications Required

  • Bachelor’s degree, preferably in information technologies, business administration or similar; and a minimum 5 years of progressively responsible experience in roles managing the operations and administration of development programs.
  • Demonstrated experience in managing people, strategic plans, and budgets.
  • Thorough understanding of Customer Relationship Management (CRM) systems, preferably Salesforce.
  • Bring industry best practices, standard operating procedures, and new approaches to systems integration, staff training, and organizational efficiency.
  • Knowledge and understanding of the funding community in San Francisco and the Bay Area.
  • Must be able to demonstrate understanding of all major aspects of the cultivation and solicitation process. The Director will communicate effectively with colleagues and possess demonstrated experience working with vendors. A detail-oriented and proactive work ethic with ability to plan, prioritize and carry out a variety of projects is a must.
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Caseworker (English/ Cantonese)

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Programs
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.

Qualifications Required

  • Bilingual (English/Cantonese)
  • BA in Human Services related field
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
     

Qualifications Desired

  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Wellness Program, Oakland

Department:
East Bay Programs
Reports To:
Vice President, Programs
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Manager, East Bay Program
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Wellness Program in Oakland is an exciting opportunity to help expand Project Open Hand’s mission to provide medically tailored meals to seniors and the critically ill by spearheading new efforts to increase visibility and community engagement. The Director, Wellness Program, Oakland will be a champion in the community by forging new partnerships with key stakeholders such as elected officials, funders, partner organizations, clinics, hospitals and Oakland-based committees and coalitions.
As the leader in the East Bay, the Director is responsible for implementation of policies set by the Executive Team and Board of Directors, as well as annual goals and objectives, and financial, program, and administrative management as outlined in a newly strategized annual working plan.
 

Qualifications Required

  • Attainment of an MBA, MPA or other equivalent advanced degree in a related field
  • Seven years of increasingly responsible administrative experience, at least five of which have been in a supervisory capacity.
  • Knowledge and understanding of the funding community in Oakland and the Bay Area
  • Strong leadership skills and demonstrated ability to network and build mutually beneficial relationships in the community
  • Strong knowledge of community needs and social services in Alameda County. 
  • Knowledge of the principles and techniques of research grant administration
  • Knowledge of fiscal and organizational management, principles and practices of marketing and public relations.
  • Experienced contract negotiation and management
  • Experience with budget management/reconciliation
  • Excellent written and oral communication skills
  • Experience soliciting sponsorships and donations a plus
  • Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
  • Ability to work cross-functionally with a diverse range of partners, peers and volunteers
  • Passion for and commitment to the mission of Project Open Hand

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook II

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Light staff/ Volunteers
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care.
To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards.
We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.
 
 

Qualifications Required

  • 2+ years of successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Good math skills, as well as written and verbal communication skills, to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
  • Learn and complies, consistently, with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
  • Capable of using knives, slicing equipment and other food preparation equipment
     

Qualifications Desired

  • Experience with high volume meal production
  • HACCP certification
  • Servsafe certified or current CA food handlers certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Donor Services Associate

Department:
Development
Reports To:
Manager, Development Operations
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Non-Exempt
Classification:
Operatives

Position Summary

The Donor Services Associate (DSA) provides assistance to Project Open Hand’s Development Team by processing donations, reconciling and mediating potential payment processing issues in advance of crises, helping to create processes to improve efficiencies and administrating the donor monthly-giving sustainer program.

With the guidance of the Manager, Development Operations, the DSA works closely with the Gift Services and Records Assistant and collaborates with the larger Development Team to achieve departmental fundraising efforts and support Project Open Hand’s mission to “nourish and engage the community” by providing meals with love to seniors and the critically ill.

This is a high-volume gift processing and data entry position with the majority of gifts come from individuals responding to large-scale direct mail programs. 

This is an ideal position for a highly organized, proactive and dedicated professional who thrives in a fast-paced environment and is interested in expanding their gift processing and fundraising skills in a non-profit setting.

Qualifications Required

  • 1-2 years previous donor services experience, with a strong emphasis on data entry and gift processing
  • Strong background in MS Office Suite, specifically Excel, Microsoft Word, Mail Merge, and Outlook
  • Excellent verbal and written communication skills
  • Excellent organizational acumen, time management skills, and highly flexible with the ability to adapt to frequent deadlines, work well under pressure and continuously evolving operational procedures  
  • Ability to maintain the highest level of confidentiality
  • Superior diplomacy and communication skills internally and externally, able to maintain strong interpersonal relationships and function well in a collaborative environment
  • Demonstrated experience and understanding of donor acknowledgement and stewardship principles 
  • Process oriented problem solver
  • Ability to act independently and as part of a culturally diverse team
  • A good sense of humor and positive attitude a must
     

Qualifications Desired

  • Experience with Salesforce CRM platform and other electronic/online payment processing systems such as iATS Payments, PayPal, Square, peer fundraising portals like Rallybound, Greater Giving, EasyMatch, POS giving, etc.
  • Experience working for a non-profit organization
  • Accounting experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I

Department:
Food Operations – Kitchen
Reports To:
Chef de Cuisine
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

The Project Open Hand Cook I is an essential part of our team of dedicated culinary professionals producing meals with love for our clients every day. A Cook I will learn to handle all aspects of our daily meal production systems, from prep to packaging.

This position is ideal for an ambitious, flexible cook looking to familiarize themselves with all aspects of large scale meal production in a professional and caring environment.

Qualifications Required

  • 8+ months of successful experience working in a commercial or industrial kitchen as a member of a team
  • Must be able to speak, read and write in English to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
     

Qualifications Desired

  • Experience with high volume meal production
  • Training, understanding and experience with HACCP procedures
  • HACCP certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Porter I, On-Call position will either work to cover open AM and PM shifts as necessary. This position will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us