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Work with Great People for a Great Cause

Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Director, Marketing & Communications

Department:
Communications
Reports To:
Vice President of Development
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Marketing Communications Officer, Interns & Volunteer Advisory Committee
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Marketing & Communications is responsible for developing, implementing, and coordinating all aspects of Project Open Hand’s (POH) internal and external marketing/communications. The Director, Marketing & Communications will manage a department budget, oversee the strategy, content direction and production of all identity elements for POH. The Director, Marketing & Communications will support internal communications needs including but not limited to: board of directors related initiatives, agency strategic plan communications, programs outreach (client, multi-site office branding, etc), and human resource communications. In addition, the position supervises the Marketing Communications Officer.
We’re looking for an ambitious, creative, passionate individual who sees the bigger picture, understands the importance of helping the little guy and fights hard for what they believe in. If you’re this person, you’ll be taking an already powerful and iconic agency and elevating its brand and marketing strategy.
 

You’re perfect for this role if you:

  • Can manage projects from initiation to evaluation;
  • Live and breathe storytelling – using the best practices to both craft a message and design an effective marketing campaign;
  • Are looking to make a powerful difference for our area’s most vulnerable populations;
  • Have experience creating social media strategy;
  • Are a strategic thinker who understands how flawless marketing execution and list/audience building drives our work;
  • Have demonstrated an ability to lead and inspire.
     

 

 

Qualifications Required

  • Bachelor’s degree or higher in communications, public relations, marketing or related field; minimum 5 years of proven experience managing a multi-channel communications and marketing program
  • Experience with media and public relations in the Bay Area
  • Demonstrated experience in managing people and budgets
  • Strong local, personal networks and connections helpful for marketing and public relations functions
  • Experience working with community organizations, volunteers, businesses and local government
  • Excellent writing skills, including skills to prepare information in appropriate form for diverse audiences and purposes
  • Skills to synthesize ideas and direction from multiple project stakeholders
  • Knowledge and understanding of fundraising and experience in formulating results-oriented fundraising communication strategies for multiple audiences

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Oakland Program

Department:
East Bay Programs
Reports To:
Director, Wellness Program, Oakland
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
East Bay Programs Staff and Volunteers
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Manager, Oakland Program under the direction of the Director, Wellness Program, Oakland is responsible for the management of the Project Open Hand East Bay Site. This role oversees the day to day operations of the Oakland Grocery Center and Wellness Program and will focus on connection and referral partnerships in Oakland and Alameda Counties as well as the implementation of the three-year business plan developed to help increase Oakland programming. The business plan includes the opportunity to expand services to mobile operations, co-location spaces and broader community engagement.

Qualifications Required

  • Two to four years of experience working in a supervisory capacity with a diverse group of employees/volunteers
  • Excellent oral and written communication and interpersonal skills
  • Great organizational skills
  • Experience in creating and managing programmatic budgets and city contracts.
  • Experience developing and executing community outreach plans
  • Deep understanding and knowledge of the community needs in Oakland
     

Qualifications Desired

  • Sensitivity to the circumstances and needs of the critically ill and the elderly.
  • Strong computer skills with high functioning knowledge of Microsoft Office, Salesforce.
  • Experience working in a food establishment
  • College degree in social services or related field
  • Ability to work occasional evenings and weekends
  • Valid California Driver’s license and excellent driving record 
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Human Resources Assistant

Department:
Human Resources
Reports To:
Manager, Human Resources
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteer receptionists
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Human Resources Assistant / Receptionist is the face (and voice) of Project Open Hand to visitors, callers, and future employees. The position facilitates organizational staff recruiting efforts, and partners with departments and programs throughout the Agency to ensure staff vacancies are addressed in a timely manner. Project Open Hand relies on our Human Resources Assistant to positively represent us through impeccable, delightful customer service at Reception and lay the foundation of employee and community engagement through strategic and organized recruiting.

The Human Resources Assistant is an integral member of our agency, connecting staff, volunteers and community. This is a wonderful opportunity for a friendly, engaging and competent recruiter to learn about all aspects of large scale non-profit administration.

Qualifications Required

  • 2+ years’ experience answering multi-line phones and performing administrative work in a professional office setting
  • 1 + year experience in recruitment and staffing
  • Highly competent with MS office suite
  • Experience working with sensitive documents and ability to maintain confidentiality
  • Excellent verbal and written proficiency in English to ensure clear communication
  • Familiarity with HRIS Systems (ADP Workforce Now preferred)
  • Experience working with diverse populations in sometimes challenging situations, and diligent attention to resolving internal and external customer concerns.
     

Qualifications Desired

  • Bilingual (Spanish/Mandarin/Cantonese)
  • Administrative assistant experience
  • Working knowledge of Nortel telephone systems
  • Working knowledge of Microsoft SharePoint and Microsoft Visio
  • Working knowledge of ADP Workforce Now HRIS
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Development Operations

Department:
Development
Reports To:
Vice President, Development
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Manager, Development Operations, Database Administrator
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Development Operations (DDO) serves alongside the VP, Development & Communications to strengthen and build the department’s infrastructure and acts as the chief of staff. The DDO ensures aligned implementation of a 3-yr strategic plan across the Communications, Advancement, and Operations/Donor Services sub departments, touching all aspects of the department with a keen eye towards operational efficiencies. The DDO is responsible for the oversight of tracking, processing, acknowledgement and reporting of all charitable contributions received (partnering with Manager, Development Operations), oversight of CRM systems use, maintenance and build-out (partnering with IT and Database Administrator), for the department’s annual operating budget process and special projects.  This includes ensuring donor information is accurate, kept secure and that related reports are available as needed; this position is responsible for analytics associated with identifying constituent (donor and volunteer) behavior and preferences. This position encourages communication across the 3 sub departments to promote understanding one another’s roles and supporting adjacent efforts as required. This role requires working closely with various internal stakeholders outside of Development/Communications including Finance/Accounting, IT, Volunteer Services, Building Operations, and Board.
Development Operations are the activities that hold everything together, from data management to analysis to gift processing to office procedures. This is an ideal position for a seasoned, innovative development professional, a procedures and data geek who: enjoys being in the trenches, analyzing data, creating dashboards, ensuring due diligence, and building the backbone of any good philanthropic program. The main focus of this role is infrastructure to keep the ship sailing smoothly.
 

Qualifications Required

  • Bachelor’s degree, preferably in information technologies, business administration or similar; and a minimum 5 years of progressively responsible experience in roles managing the operations and administration of development programs.
  • Demonstrated experience in managing people, strategic plans, and budgets.
  • Thorough understanding of Customer Relationship Management (CRM) systems, preferably Salesforce.
  • Bring industry best practices, standard operating procedures, and new approaches to systems integration, staff training, and organizational efficiency.
  • Knowledge and understanding of the funding community in San Francisco and the Bay Area.
  • Must be able to demonstrate understanding of all major aspects of the cultivation and solicitation process. The Director will communicate effectively with colleagues and possess demonstrated experience working with vendors. A detail-oriented and proactive work ethic with ability to plan, prioritize and carry out a variety of projects is a must.
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Outreach Coordinator

Department:
Senior Programs
Reports To:
Director, Community Nutrition Program
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Exempt
Full time
Classification:
Professional

Position Summary

The Outreach Coordinator plays an integral role in assessing data to identify trends and needs so Project Open Hand can better reach and serve clients. This position will work closely with registered dieticians to link clients to a new program for one on one counseling as well as increase and expand access to potential clients by developing and coordinating internal and external programmatic resources.

This position will liaison with current community nutrition sites and build relationships with new community partners to strengthen current referral sources; explore, design, implement opportunities for growth; and take an active role in on-going agency projects related to research, food insecurity, and the broader range of social services.

Qualifications Required

  • BA in Social Work, Mental Health, or Human Services related field
  • Experience working with multiple diagnoses (i.e. substance abuse, mental illness, critical illness), seniors or people with disabilities
  • At least one year outreach/field work experience
  • Computer literate (MS Office / Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
  • Schedule flexibility to work nights and weekends as needed
  • Valid California driver’s license and excellent driving record
  • Fluent in Spanish and English
     

Qualifications Desired

  • Established knowledge of and relationships with San Francisco senior social services agencies, specifically with the Southeastern neighborhoods (i.e. the Bayview, Hunters Point, Excelsior, and Visitacion Valley)
  • Interest/knowledge in nutrition
  • Current food safety certification or the ability to certify
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Facilities

Department:
Infrastructure – Building Services
Reports To:
Vice-President, Operations
Job Location:
1921 San Pablo Avenue, Oakland
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Facilities Technicians, Custodians
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Manager, Facilities does more than just oversee the day-to-day operations of the facilities and custodial department. This passionate team leader is integral to the successful delivery of services to our clients and must be deeply committed to building and maintaining an environment that preserves the good condition of infrastructure and ensures that facilities are safe, well-functioning and optimized for meeting organizational goals for sites in San Francisco and Oakland.

Qualifications Required

  • 6+ years’ experience working in a facilities department including building management, project management, or equivalent combination of education and experience.
  • 3+ year in a managerial role 
  • Working knowledge of common tools for basic repair & upkeep
  • Hands on experience with plumbing, electrical, elevators, HVAC, refrigeration, industrial kitchen equipment and life safety equipment
  • Experience in commercial kitchen maintenance
  • Property management experience
  • Must possess a valid California Driver's License with a clean driving record 
  • Flexible schedule with ability to work occasional nights, weekends and holidays and respond to emergencies on a 24 hour basis
  • Bilingual (Spanish/English)
     

Qualifications Desired

  • Associate Degree or equivalent from a two-year College, Technical School or a Certificate Program such as contractor’s license, Trade school certifications, CPM designation or real estate license. 
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Purchasing

Department:
Food Operations – Purchasing/Receiving
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Operations Coordinators
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Purchasing Manager oversees the Food Operations team and works closely with our chefs, dieticians and client services group to help translate our menus into their basic components and then work with vendors to locate the healthiest ingredients at the best cost to the agency. Our growing community responsibility and ‘greening’ of the organization also provides the opportunity for this individual to develop and meet the sustainability goals for the food, packaging and other supplies acquired by the agency. In addition, this role works closely with the Development team to identify, and facilitate the processing of physical in-kind donations.

Qualifications Required

  • Minimum of 3 years’ experience in large-scale Purchasing
  • Minimum of 3 years’ experience Managing a team
  • Comprehensive understanding of Inventory Control methods such as FIFO/LIFO
  • High level of MS Excel proficiency
     

Qualifications Desired

  • Experience in the food industry particularly with industry purchasing programs and databases
  • In-kind donation and accounting of donations experience
  • Experience and desire to work for a community driven, mission-based organization
  • Bilingual English/Spanish
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Caseworker (Spanish/ English)

Department:
Wellness Programs – Client Services
Reports To:
Manager, Client Services
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered.

Qualifications Required

  • BA in Human Services related field
  • Bilingual (Spanish/English)
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
  • Sense of humor
     

Qualifications Desired

  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Bilingual Caseworker (English/ Cantonese)

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Programs
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.

Qualifications Required

  • Bilingual (English/Cantonese)
  • BA in Human Services related field
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
     

Qualifications Desired

  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Wellness Program, Oakland

Department:
East Bay Programs
Reports To:
Vice President, Programs
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Manager, East Bay Program
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Wellness Program in Oakland is an exciting opportunity to help expand Project Open Hand’s mission to provide medically tailored meals to seniors and the critically ill by spearheading new efforts to increase visibility and community engagement. The Director, Wellness Program, Oakland will be a champion in the community by forging new partnerships with key stakeholders such as elected officials, funders, partner organizations, clinics, hospitals and Oakland-based committees and coalitions.
As the leader in the East Bay, the Director is responsible for implementation of policies set by the Executive Team and Board of Directors, as well as annual goals and objectives, and financial, program, and administrative management as outlined in a newly strategized annual working plan.
 

Qualifications Required

  • Attainment of an MBA, MPA or other equivalent advanced degree in a related field
  • Seven years of increasingly responsible administrative experience, at least five of which have been in a supervisory capacity.
  • Knowledge and understanding of the funding community in Oakland and the Bay Area
  • Strong leadership skills and demonstrated ability to network and build mutually beneficial relationships in the community
  • Strong knowledge of community needs and social services in Alameda County. 
  • Knowledge of the principles and techniques of research grant administration
  • Knowledge of fiscal and organizational management, principles and practices of marketing and public relations.
  • Experienced contract negotiation and management
  • Experience with budget management/reconciliation
  • Excellent written and oral communication skills
  • Experience soliciting sponsorships and donations a plus
  • Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
  • Ability to work cross-functionally with a diverse range of partners, peers and volunteers
  • Passion for and commitment to the mission of Project Open Hand

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook II

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Light staff/ Volunteers
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care.
To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards.
We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.
 
 

Qualifications Required

  • 2+ years of successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Good math skills, as well as written and verbal communication skills, to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
  • Learn and complies, consistently, with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
  • Capable of using knives, slicing equipment and other food preparation equipment
     

Qualifications Desired

  • Experience with high volume meal production
  • HACCP certification
  • Servsafe certified or current CA food handlers certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I

Department:
Food Operations – Kitchen
Reports To:
Chef de Cuisine
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

The Project Open Hand Cook I is an essential part of our team of dedicated culinary professionals producing meals with love for our clients every day. A Cook I will learn to handle all aspects of our daily meal production systems, from prep to packaging.

This position is ideal for an ambitious, flexible cook looking to familiarize themselves with all aspects of large scale meal production in a professional and caring environment.

Qualifications Required

  • 8+ months of successful experience working in a commercial or industrial kitchen as a member of a team
  • Must be able to speak, read and write in English to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
     

Qualifications Desired

  • Experience with high volume meal production
  • Training, understanding and experience with HACCP procedures
  • HACCP certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager/ PM Production Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Porter I position will either work to cover open AM and PM shifts as necessary. This position will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter II/ Dishwasher

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager/PM Production Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

The Porter II will either work an AM or a PM shift as dictated by the available position. The Porter II will work primarily collecting and washing cooking equipment, busing and washing plates, cups and silverware as well as completing other tasks from the kitchen’s master cleaning list. The secondary function of the position is to complete specific food preparation and cooking tasks as assigned.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English well to facilitate communications in the kitchen
  • Desire to learn new kitchen skills and expand your role

Qualifications Desired

  • HACCP certification
  • Large scale food preparation and cooking experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us