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Work with Great People for a Great Cause

Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Bilingual Caseworker (English/ Cantonese)

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Programs
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Bilingual Caseworker’s primary responsibilities are to interface with clients, conduct intake interviews for new and returning clients, and assess and verify eligibility for our programs. This involves meeting with clients in our Grocery Center, answering our 800 number and performing administrative tasks. This position works closely with the other 12 members of the Client Services Department in serving clients and making decisions about how services will be administered.

Qualifications Required

  • Bilingual (English/Cantonese)
  • BA in Human Services related field
  • Ability to work as part of a team within a culturally diverse environment
  • Computer literate (MS Office/Outlook)
  • Demonstrated ability to establish and maintain professional boundaries in a social service setting
     

Qualifications Desired

  • Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Wellness Programs (WP) Assistant

Department:
Wellness Programs – Client Services
Reports To:
Manager, Wellness Program
Job Location:
1921 San Pablo Avenue, Oakland
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Wellness Program Assistant position helps to support our clients and the day to day operations of the Wellness Program through case work, outreach, and special projects. This position will bridge services in our San Francisco and Oakland offices by splitting time in both offices.

Qualifications Required

  • One year of experience providing direct services in Social Service environment, specifically with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Computer and digital literacy
  • Schedule flexibility to work evenings, weekends, and different counties when coverage is required
  • Bilingual Spanish or Cantonese
     

Qualifications Desired

  • Bachelor’s Degree in human services related field or equivalent work experience
  • Nonprofit client services- based work experience
  • Mental Health or Social Work Experience
  • Outreach experience
  • Knowledge of and relationships with San Francisco/Oakland social service agencies
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Wellness Program, Oakland

Department:
East Bay Programs
Reports To:
Vice President, Programs
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
Manager, East Bay Program
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Director, Wellness Program in Oakland is an exciting opportunity to help expand Project Open Hand’s mission to provide medically tailored meals to seniors and the critically ill by spearheading new efforts to increase visibility and community engagement. The Director, Wellness Program, Oakland will be a champion in the community by forging new partnerships with key stakeholders such as elected officials, funders, partner organizations, clinics, hospitals and Oakland-based committees and coalitions.
As the leader in the East Bay, the Director is responsible for implementation of policies set by the Executive Team and Board of Directors, as well as annual goals and objectives, and financial, program, and administrative management as outlined in a newly strategized annual working plan.
 

Qualifications Required

  • Attainment of an MBA, MPA or other equivalent advanced degree in a related field
  • Seven years of increasingly responsible administrative experience, at least five of which have been in a supervisory capacity.
  • Knowledge and understanding of the funding community in Oakland and the Bay Area
  • Strong leadership skills and demonstrated ability to network and build mutually beneficial relationships in the community
  • Strong knowledge of community needs and social services in Alameda County. 
  • Knowledge of the principles and techniques of research grant administration
  • Knowledge of fiscal and organizational management, principles and practices of marketing and public relations.
  • Experienced contract negotiation and management
  • Experience with budget management/reconciliation
  • Excellent written and oral communication skills
  • Experience soliciting sponsorships and donations a plus
  • Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
  • Ability to work cross-functionally with a diverse range of partners, peers and volunteers
  • Passion for and commitment to the mission of Project Open Hand

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook II

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Light staff/ Volunteers
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

Project Open Hand has established cooking practices with the objective of providing healthy, medically tailored meals for seniors and those that are sick in our community. Our meals are part of our continuous effort to offer superlative quality food with the highest level of care.
To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Project Open Hand objectives and exacting standards.
We are looking for motivated individuals to join our team. An ideal candidate would have relevant experience and be completely available to work all shifts. He or She will have a positive attitude, schedule flexibility, be knowledgeable about food and sanitation practices and will take pride in being a creative and dedicated team member.
 
 

Qualifications Required

  • 2+ years of successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Good math skills, as well as written and verbal communication skills, to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
  • Learn and complies, consistently, with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
  • Capable of using knives, slicing equipment and other food preparation equipment
     

Qualifications Desired

  • Experience with high volume meal production
  • HACCP certification
  • Servsafe certified or current CA food handlers certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Donor Services Associate

Department:
Development
Reports To:
Manager, Development Operations
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Non-Exempt
Classification:
Operatives

Position Summary

The Donor Services Associate (DSA) provides assistance to Project Open Hand’s Development Team by processing donations, reconciling and mediating potential payment processing issues in advance of crises, helping to create processes to improve efficiencies and administrating the donor monthly-giving sustainer program.

With the guidance of the Manager, Development Operations, the DSA works closely with the Gift Services and Records Assistant and collaborates with the larger Development Team to achieve departmental fundraising efforts and support Project Open Hand’s mission to “nourish and engage the community” by providing meals with love to seniors and the critically ill.

This is a high-volume gift processing and data entry position with the majority of gifts come from individuals responding to large-scale direct mail programs. 

This is an ideal position for a highly organized, proactive and dedicated professional who thrives in a fast-paced environment and is interested in expanding their gift processing and fundraising skills in a non-profit setting.

Qualifications Required

  • 1-2 years previous donor services experience, with a strong emphasis on data entry and gift processing
  • Strong background in MS Office Suite, specifically Excel, Microsoft Word, Mail Merge, and Outlook
  • Excellent verbal and written communication skills
  • Excellent organizational acumen, time management skills, and highly flexible with the ability to adapt to frequent deadlines, work well under pressure and continuously evolving operational procedures  
  • Ability to maintain the highest level of confidentiality
  • Superior diplomacy and communication skills internally and externally, able to maintain strong interpersonal relationships and function well in a collaborative environment
  • Demonstrated experience and understanding of donor acknowledgement and stewardship principles 
  • Process oriented problem solver
  • Ability to act independently and as part of a culturally diverse team
  • A good sense of humor and positive attitude a must
     

Qualifications Desired

  • Experience with Salesforce CRM platform and other electronic/online payment processing systems such as iATS Payments, PayPal, Square, peer fundraising portals like Rallybound, Greater Giving, EasyMatch, POS giving, etc.
  • Experience working for a non-profit organization
  • Accounting experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Project Manager, CFMPP

Department:
Executive
Reports To:
Chief Executive Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Interns, Volunteers
Status:
Exempt
Full time
Classification:
Manager

Position Summary

Reporting to state contracting agency CEO (first term through June 30, 2019: Project Open Hand), the Project Manager will have the operational responsibility for the California Food is Medicine Pilot Project (CFMPP).
This project develops and implements a groundbreaking, $6MM, seven (7) county medical nutrition program, facilitating engagement of highly vulnerable, critically ill individuals and their medical providers in California. Administering the project through six (6) member agencies, this position will align capabilities and coordinate the program’s rollout and ongoing activities.  The position will be located in San Francisco, with some virtual workspace opportunity.
Current Contract: October 1, 2017 through the end of the funded project, most likely December 31, 2020.
 

Qualifications Required

  • Commitment to the Food Is Medicine philosophy
  • 3+ years’ experience in complex contract/project management with a demonstrated action-oriented, flexible, and creative/innovative approach
  • 3+ years’ experience in healthcare or human services related field
  • Exceptional communication skills—verbal, written, and presentation skills
  • A demonstrated ability to synergize team ideas and implement to success
  • A passion for service and teamwork; an enthusiastic, can-do approach
  • BA/BS Degree
     

ESSENTIAL SKILLS AND EXPERIENCE

  • Develop a clear understanding of all aspects of the CFMPP.
  • Oversee the day-to-day aspects of project including:
    • Data collection and management
    • Administration of project
    • Contract reporting requirements
    • Coordinating in-person and virtual meetings, developing agendas, producing minutes, etc.
    • Project budget management
    • Support to subcontracting agencies
    • Providing regular content for elected official updates
  • Work closely with:
    • Subcontractors
    • State advocate
    • Project evaluators
    • State of California Department of Health Care Services
    • Other project stakeholders
  • Identify and pursue potential statewide private funding opportunities
  • Coordinate and develop media activities
  • Other activities as discovered
     

Qualifications Desired

  • Comprehensive knowledge of and comfort with the MediCal Program
  • MPH, MPA, MSW or MBA
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Senior Site Coordinator

Department:
Senior Programs
Reports To:
Senior Sites Manager
Job Location:
Senior Sites – locations vary
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

A Project Open Hand Senior Site Coordinator administers the Senior Lunch Program on location at their assigned site.

This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.

Qualifications Required

  • Experience working in Human Service Programs
  • Strong experience with Microsoft Office Suite
  • Excellent written and verbal communication skills in English
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Bilingual Cantonese
  • Supervisory experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Events and Community Relations

Department:
Development
Reports To:
Director, Advancement
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Events and Community Relations Associate
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Events and Community Relations Manager (ECRM) is responsible for the planning and production of all POH events and community relations efforts. Specifically, the position is responsible for POH’s signature in-house event, Hand to Hand, in addition to various other events that are put on by POH, either solely or in collaboration with other entities.

To apply for this position, or for additional information on the opportunity, please send a copy of your resume with a cover letter to Victoria Silverman at [email protected]

Qualifications Required

  • Bachelor’s degree preferred; years of practical experience will be considered in lieu of a degree
  • 3-5 years of event management experience preferably in San Francisco Bay Area
  • 2-5 years of experience with volunteer recruitment, oversight and management
  • Execution of community relations activities
  • Proven management and supervisory experience
  • Experienced contract negotiation and management
  • Experience with budget management/reconciliation
  • Experience soliciting sponsorships and donations a plus
  • Ability and willingness to work evenings and weekends, especially during event production and execution
  • Knowledge of local Bay Area events venues and vendors, a plus
  • Strong social media skills
  • Excellent written and oral communication skills
  • Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
  • Ability to work cross-functionally with a diverse range of partners, peers and volunteers
  • Strong organizational skills, highly resourceful and the ability to handle multiple projects, with high attention to detail
  • Experience with and proficiency in using Salesforce, BidPal, Rallybound, Microsoft Office Suite and/or equivalent database/applications
  • A good sense of humor and positive attitude a must
  • Passion for and commitment to the mission of Project Open Hand.
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I

Department:
Food Operations – Kitchen
Reports To:
Chef de Cuisine
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Service Worker

Position Summary

The Project Open Hand Cook I is an essential part of our team of dedicated culinary professionals producing meals with love for our clients every day. A Cook I will learn to handle all aspects of our daily meal production systems, from prep to packaging.

This position is ideal for an ambitious, flexible cook looking to familiarize themselves with all aspects of large scale meal production in a professional and caring environment.

Qualifications Required

  • 8+ months of successful experience working in a commercial or industrial kitchen as a member of a team
  • Must be able to speak, read and write in English to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands
     

Qualifications Desired

  • Experience with high volume meal production
  • Training, understanding and experience with HACCP procedures
  • HACCP certification
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Facilities Supervisor

Department:
Infrastructure – Building Services
Reports To:
VP of Finance & Controller
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Facilities Technicians, Custodian
Status:
Exempt
Full time
Classification:
Manager

Position Summary

Working closely with the Manager, Facilities; The Facilities Supervisor oversees the day-to-day operations of the facilities and maintenance department. Responsibilities include overseeing the scheduled and emergency maintenance and repair of our facilities infrastructure in San Francisco and Oakland. This includes a commercial kitchen, two Grocery Centers, refrigeration and HVAC equipment.

The Facilities Supervisor will help to secure bids/proposals for scope of work necessary to complete projects and maintenance, delegate work assignments to maintenance staff, participate in life safety coordination and meetings, mid-level troubleshooting and repair of mechanical equipment and other building operations such as but not limited to plumbing, electric, painting and tiling.

Qualifications Required

  • 3 years’ experience working in a Facilities department
  • 1+ years in a Supervisory role 
  • Hands on experience with plumbing, electrical, elevators, HVAC, refrigeration and life safety equipment
  • Experience in commercial kitchen maintenance 
  • Must possess a valid California Driver's License with a clean driving record 
  • Working knowledge of common tools for basic repair & upkeep
  • Flexible schedule with ability to work occasional nights, weekends and holidays and respond to emergencies on a 24 hr. basis
  • Verifiable work history, Technical School or a Certificate Program plus CFC Certified
     

Qualifications Desired

  • Bilingual (Spanish/English)
  • Purchasing within a budget  
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Receptionist, On-Call

Department:
Human Resources
Reports To:
Manager of Human Resources
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
On-Call

Position Summary

Our on call receptionists will often be the first point of contact for clients, donors, volunteers and other members of our community. We rely on the on call receptionists to ensure that that first contact is an exceedingly positive one!

The on call receptionist will give routine information, perform light office duties and convey a professional, friendly and competent demeanor to all callers and visitors on an as needed basis (vacation and sick relief).

Qualifications Required

  • Experience answering phones in a clerical position
  • Competent and comfortable using Microsoft office suite with an emphasis on outlook email and calendar functions
  • Ability to speak, read and write in English to facilitate communication
     

Qualifications Desired

  • Working knowledge of Nortel telephone systems
  • Working knowledge of Microsoft SharePoint 
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager/ PM Production Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Porter I position will either work to cover open AM and PM shifts as necessary. This position will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Senior Site Coordinator, Part-Time, Benefits

Department:
Senior Programs
Reports To:
Senior Site Manager
Job Location:
Senior Sites – locations vary
Benefits:
Yes
Supervises:
Volunteers
Status:
Part-Time
Classification:
Service Worker

Position Summary

A Project Open Hand Senior Site Coordinator administers the Senior Lunch Program on location at their assigned site.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
 

Qualifications Required

  • Experience working in Human Service Programs                   
  • Strong experience with Microsoft Office Suite
  • Excellent written and verbal communication skills in English
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Bilingual Cantonese
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Senior Site Coordinator, Part-Time, No Benefits

Department:
Senior Programs
Reports To:
Senior Site Managers
Job Location:
Senior Sites – locations vary
Benefits:
No
Supervises:
Volunteers
Status:
Non-Exempt
On-Call
Part-Time
Classification:
Service Worker

Position Summary

A Project Open Hand Senior Site Coordinator administers the Senior Lunch Program on location at their assigned site. 

This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.

This position is scheduled weekends, holidays and is on call during the weekday.
 

Qualifications Required

  • Experience working in Human Service Programs                   
  • Strong experience with Microsoft Office Suite
  • Excellent written and verbal communication skills in English
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Bilingual Cantonese
     

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0221
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us