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Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Driver

Department:
Wellness Programs – Distribution
Reports To:
Leslie
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Occasional Driver Volunteer
Status:
Non-Exempt
Classification:
Service Worker

Position Summary

POSITION SUMMARY: 

Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties.  

This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

  • Load and unload POH delivery vehicles 

  • Drive POH vehicles to ensure timely delivery of meals to clients and senior sites 

  • Deliver extra routes not covered by volunteers 

  • Prepare route sheets, dispatch, and engage with delivery volunteers as needed 

  • Facilitate communication between clients, Dispatcher and Client Services 

  • Provide Client Services with status updates on POH clients 

  • Perform routine daily maintenance of delivery vehicles 

  • Transport agency supplies and equipment as needed 

  • Assist other departments and participate in agency-wide events as needed 

  • Other duties as assigned 

POH COMPETENCIES:  

  • A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others 

  • Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed 

  • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues 

  • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues 

  • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations 

  • Ethical: Honest, accountable, maintains confidentiality 

  • Well organized: Information organized and accessible, maintains efficient work space, manages time well 

  • Motivated: Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals 

  • Flexible and available: Must be flexible to work nights, weekends or holidays to meet demands 

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical demands: While performing duties of job, incumbent is required to move; walk; walk multiple flights of stairs; sit; drive; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee will be asked to move fully loaded meal containers from floor to vehicle and vice versa on a regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever-changing with volunteers and staff members all sharing limited space and working together in the Distribution area. The work environment will vary every day from headquarters at 730 Polk St., to driving routes and delivering to private residences. 

Qualifications Required

QUALIFICATIONS REQUIRED: 

  • Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland 

  • Valid California driver’s license and excellent driving record 

  • Schedule flexibility and ability to work nights, holidays and weekends when necessary 

  • Strong verbal and written proficiency with the English language to facilitate communication 

  • Excellent professional references 

Qualifications Desired

QUALIFICATIONS DESIRED: 

  • Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness) 

 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Registered Dietitian

Department:
Food Operations – Nutrition Services
Reports To:
Manager, Nutrition Services
Job Location:
1921 San Pablo Avenue, Oakland
Status:
Part-Time

Position Summary

POSITION SUMMARY:  

 

Working out of our Oakland office, the Registered Dietitian (RD) works in the Nutrition Services Department to provide nutritional assessment, counseling and education to Project Open Hand clients living with critical and chronic illnesses. The Nutrition Services Department is an integral part of Statewide MediCal Medically Tailored Meal Pilot Program that includes the application of Medical Nutrition Therapy via in person, home and telephonic visits to some of the most vulnerable in our communities. The RD develops educational materials and curricula, participates in research projects, assesses the needs of the client community, and adapts programming and medically tailored meals as needed to meet the unique challenges faced by Project Open Hand clients.  

 

This position is ideal for a compassionate, professional dietitian who would like to help continually improve programs that help sustain our clients as they battle serious illnesses, food insecurity, isolation, or the health challenges of aging. This position requires a level of comfort in the community nutrition environment with emphasis on education. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

  • Assists in the development, review, and approval of nutrition guidelines based on agency strategic goals and program contract specifications 

  • Participates in intake of new clients, conducting nutritional assessment, nutritional screens and individualized nutrition counseling for clients in office or by phone for Wellness Programs 

  • Conducts home visits for nutritional assessment and education for participants in Alameda County 

  • Develops and conducts nutrition education and cooking classes and/or support groups for client groups including HIV, Breast Cancer and Diabetes  

  • Provides staff training and education on nutrition, food safety and sanitation as needed 

  • Monitors food quality and sanitation practices of on-site food distribution 

  • Maintains all necessary documentation for grant, research and contract reporting as needed 

  • Participates as a preceptor for dietetic interns  

  • Other duties as assigned 

JOB COMPETENCIES:  

  • Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others 

  • Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed 

  • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues 

  • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues 

  • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations 

  • Ethical: Honest, accountable, maintains confidentiality 

  • Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary 

  • Knowledgeable: Understands facets of job, keeps job knowledge current 

  • Well organized: Information organized and accessible, maintains efficient work space, manages time well 

  • Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology 

  • Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative 

  • Professional Communicator: Excellent public speaking, written and verbal communication skills 

  • Problem solver: Strong analytical skills and able to creatively address and solve problems 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 20 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 

Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the Grocery Center 

Qualifications Required

QUALIFICATIONS REQUIRED: 

 

  • Registered Dietitian / Registered Dietitian Nutritionist 

  • Knowledge of food service and quality control 

  • Proficient in nutrition software programs, Computrition preferred 

  • Experience providing staff training / education 

  • Ability to work Saturdays and occasional evenings 

Qualifications Desired

QUALIFICATIONS DESIRED: 

  • 1+ year of community nutrition-based work experience 

  • Experience working with people living with AIDS/HIV and other critical and chronic diseases 

  • Experience developing and executing community-based nutrition education classes 

  • Cooking, recipe and food preparation experience and comfort teaching basic kitchen skills 

  • Experience working with vulnerable populations  

  • Ability to apply strong clinical skills in a community-based setting 

  • Language skills in Spanish and/or Cantonese a plu

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Registered Dietitian

Department:
Food Operations – Nutrition Services
Reports To:
Director, Nutrition Services
Job Location:
1921 San Pablo Avenue, Oakland
Status:
Part-Time

Position Summary

POSITION SUMMARY:  

 

Working out of our Oakland office, the Registered Dietitian (RD) works in the Nutrition Services Department to provide nutritional assessment, counseling and education to Project Open Hand clients living with critical and chronic illnesses. The Nutrition Services Department is an integral part of Statewide MediCal Medically Tailored Meal Pilot Program that includes the application of Medical Nutrition Therapy via in person, home and telephonic visits to some of the most vulnerable in our communities. The RD develops educational materials and curricula, participates in research projects, assesses the needs of the client community, and adapts programming and medically tailored meals as needed to meet the unique challenges faced by Project Open Hand clients.  

 

This position is ideal for a compassionate, professional dietitian who would like to help continually improve programs that help sustain our clients as they battle serious illnesses, food insecurity, isolation, or the health challenges of aging. This position requires a level of comfort in the community nutrition environment with emphasis on education. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

  • Assists in the development, review, and approval of nutrition guidelines based on agency strategic goals and program contract specifications 

  • Participates in intake of new clients, conducting nutritional assessment, nutritional screens and individualized nutrition counseling for clients in office or by phone for Wellness Programs 

  • Conducts home visits for nutritional assessment and education for participants in Alameda County 

  • Develops and conducts nutrition education and cooking classes and/or support groups for client groups including HIV, Breast Cancer and Diabetes  

  • Provides staff training and education on nutrition, food safety and sanitation as needed 

  • Monitors food quality and sanitation practices of on-site food distribution 

  • Maintains all necessary documentation for grant, research and contract reporting as needed 

  • Participates as a preceptor for dietetic interns  

  • Other duties as assigned 

JOB COMPETENCIES:  

  • Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others 

  • Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed 

  • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues 

  • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues 

  • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations 

  • Ethical: Honest, accountable, maintains confidentiality 

  • Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary 

  • Knowledgeable: Understands facets of job, keeps job knowledge current 

  • Well organized: Information organized and accessible, maintains efficient work space, manages time well 

  • Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology 

  • Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative 

  • Professional Communicator: Excellent public speaking, written and verbal communication skills 

  • Problem solver: Strong analytical skills and able to creatively address and solve problems 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 20 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 

Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the Grocery Center 

Qualifications Required

QUALIFICATIONS REQUIRED: 

 

  • Registered Dietitian / Registered Dietitian Nutritionist 

  • Knowledge of food service and quality control 

  • Proficient in nutrition software programs, Computrition preferred 

  • Experience providing staff training / education 

  • Ability to work Saturdays and occasional evenings 

Qualifications Desired

QUALIFICATIONS DESIRED: 

  • 1+ year of community nutrition-based work experience 

  • Experience working with people living with AIDS/HIV and other critical and chronic diseases 

  • Experience developing and executing community-based nutrition education classes 

  • Cooking, recipe and food preparation experience and comfort teaching basic kitchen skills 

  • Experience working with vulnerable populations  

  • Ability to apply strong clinical skills in a community-based setting 

  • Language skills in Spanish and/or Cantonese a plu

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Kitchen Logistics Supervisor

Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Status:
Full time

Position Summary

POSITION SUMMARY: 

The Kitchen Logistics Supervisor serves an integral role on the Project Open Hand Kitchen Operations team by tracking and controlling inventory of frozen and bagged client meals for Kitchen, Grocery Center and Distribution departments. This requires a highly motivated and organized individual, promoting a positive volunteer experience and ensuring that all packaged meals are organized for delivery to clients by the Distribution Team. This position is ideal for an ambitious, meticulously organized, experienced team supervisor with excellent communication skills looking to manage the operational aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.  


 

 

Qualifications Required

QUALIFICATIONS REQUIRED: 

  • A commitment to Project Open Hand’s mission and operating principles 

  • 1-3 years’ experience working in a commercial kitchen or industrial warehouse 

  • Minimum of one year work experience in controlling freezer or warehouse inventory 

  • Ability to use a pallet jack, both manual and motorized 

  • Ability to safely operate a forklift 

  • Proficient in MS Office Suite tools and demonstrated ability to access and manipulate information in food inventory software programs, Computrition preferred 

  • 1+ years staff supervision and demonstrated ability to adhere to, follow and train others about kitchen department rules, policies and procedures 

  • Knowledge of, and ability to train and communicate about food safety and sanitation standards as per HACCP 

  • Desire to lead a cohesive team and demonstrated ability to train, answer questions and clarify processes while working alongside and overseeing tasks of staff and volunteers 

  • Ability to give/take direction, give feedback, lead by example, teach others and take responsibility for actions   

  • Ability to maintain CA food handling certification 

  • Ability to work a variable shift 

  • Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced food service environment  

  • ServSafe certification 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Wellness Program, Oakland

Department:
Wellness Programs – Client Services
Reports To:
Senior Director, Programs
Job Location:
1921 San Pablo Avenue, Oakland
Benefits:
Yes
Supervises:
East Bay Programs Staff
Status:
Exempt
Classification:
Manager

Position Summary

The Manager, Wellness Program, Oakland  is an exciting opportunity to lead a dynamic team providing a medically tailored meal intervention to vulnerable and chronically ill persons in the East Bay.  Under the supervision of the Director, Wellness Program, this position oversees all day-to-day operations of the Oakland Grocery Center and activities regarding direct supervision of the Client Services team, and service delivery and quality improvement, as set forth by contracts, funders, annual goals and objectives.

This position is responsible for supporting in the development and implementation of program policies and procedures that meet agency-wide goals as well as contract objectives, optimization of client services, and data-driven outcomes. The Manager will work closely with the Director of Wellness to create functional strategies and specific objectives for the department and is highly collaborative with internal departments such as Grocery Operations, Nutrition Services, Distribution, and Volunteer Services.

The Manager will be a champion in the community by forging and maintaining partnerships in Alameda County and the East Bay with key stakeholders such as partner organizations, clinics, and hospitals.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Manages and supervises the Wellness Program team and all day-to-day operations in the Oakland Grocery Center.
  • Responsible for implementing services for new programming, including new contracts and pilot studies, expansion of services and research opportunities.
  • Supports Director with monthly, quarterly, annual reports to government funder(s) through database, including monthly reports to Finance Department for billing, budget tracking and annual monitoring review.
  • Coordinates and facilitates weekly staff meetings and case conference meetings.
  • Manages and communicates program objectives and strategies to the leadership team, staff, and internal/external stakeholders.
  • Strong focus on helping evaluate ways to increase access to services including increased hours of operation and implementation of mobile services throughout Alameda County.
  • Works with Volunteer Services and Grocery Operations to ensure effective policy and procedures for staff and volunteers accessing Grocery Center.
  • Works closely with Nutrition Services team to ensure highest quality of service to address client needs.
  • Works closely with Distribution to ensure homebound clients are receiving services such as wellness checks and delivery routing.
  • Captures appropriate client data in database throughout each fiscal year to support data and metrics evaluation.
  • Helps coordinate and execute community events such as tabling, town halls and participation in Oakland Pride.
  • Develops relationships with community groups that lead to increased partnerships and referrals.
  • Responsible for oversight and adherence to government contracts and funding requirements.
  • Works closely with the Wellness Program Director to execute projects and services.
  • Works closely with the Wellness Program Manager in San Francisco to execute projects and services.
  • Helps support with coverage in San Francisco as needed.
  • Performs other duties as assigned.

 

POH COMPETENCIES:

  • A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
  • Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
  • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
  • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
  • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
  • Ethical: Honest, accountable, maintains confidentiality
  • Decisive: Thoughtful when considering options, seeks input from others, makes difficult decisions when necessary
  • Knowledgeable: Understands facets of job, keeps job knowledge current
  • Well Organized: Information organized and accessible, maintains efficient work space, manages time well
  • A Strong Communicator: excellent verbal and written communication skills
  • Tech. Savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
  • Creative: Ability to conceptualize fresh, compelling ideas for the department and agency
  • Professional communicator: Excellent public speaking, written and verbal communication skills
  • Team supervisor: Effectively leads and motivates teams through assigned tasks or projects.  Holds team members accountable for their work. Recognizes themselves as agency representatives to other staff and volunteers.
  • Agile:  Able to move effectively between big-picture thinking and hands-on logistics
  • Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion
  • Problem solver: Strong analytical skills and able to creatively address and solve problems
  • Employee Management: Delegates well, defines and enforces responsibilities and motivates employees to progress and succeed
  • Leadership II: Is abreast of current projects and actively planning for the future. Leads and gains results through others through example, communication, delegation, and accountability. Is a representative of POH internally and externally
  • Detail Oriented: Meticulous and thorough when entering, reviewing and providing information
  • Project Manager: Monitors status of projects, understands project details, holds project owners accountable, delivers clear and accurate feedback

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together on physical activities

Qualifications Required

 

  • Three years of experience working in Social Service environment, specifically with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Three years of experience working with city funded contracts and adherence to contract requirements
  • Three years of experience with budgets and financial reporting, including invoices, billing, budget planning, and tracking expenses
  • Ability to effectively communicate and interact with clients, staff and volunteers in a culturally diverse environment
  • Strong personnel management, with the ability to create clear systems and expectations
  • Strong organizational and interpersonal skills, with the ability to work in a fast paced, often changing environment
  • Three years of experience developing and executing community outreach plans
  • Deep understanding and knowledge of the community needs in Oakland and the East Bay
  • COVID-19 vaccine required

Qualifications Desired

 

  • Bachelor’s Degree in Public Health, Social work or related field
  • Bilingual Cantonese/Mandarin/Spanish
  • Sensitivity to the circumstances and needs of the critically ill and the elderly
  • Strong computer skills with high functioning knowledge of Microsoft Office
  • Experience working in a food establishment
  • Valid California driver’s license and excellent driving record as provided by the California Department of Motor Vehicles

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Grocery Center Operations Supervisor, term

Department:
Food Operations – Nutrition Services
Reports To:
Director, Operations
Job Location:
1921 San Pablo Avenue, Oakland
730 Polk Street, San Francisco
Benefits:
Yes
Status:
Full time
Temporary

Position Summary

POSITION SUMMARY: 

Under the direction of our Director, Operations, the Project Open Hand (POH) Grocery Center Operations (GCO) Supervisor is the essential controller of our bustling grocery program. This position serves as the programmatic liaison between Operations, Client Services and Volunteer Services to coordinate all activities in the Grocery Center (San Francisco and Oakland) to provide the absolute best nutrition and engagement in our community. We rely on our GCO Supervisor to effectively lead and manage overall policy and procedures for our Grocery Centers as well as lead team members to execute best practices and maximize program efficacy. 

The GCO Supervisor is responsible for all Grocery Center functions, including but not limited to food purchasing, receiving, preparation and maintenance of quality standards, safety, sanitation and cleanliness. The GCO Supervisor is responsible for training employees regarding purchasing, receiving, product preparation and maintenance of quality standards, safety, sanitation and cleanliness. 

This position is ideal for a highly organized, conscientious, level-headed, and positive professional looking to develop and nurture a transformative environment with likeminded peers. 

Environment will consistently have wet floors, temperature extremes, moving objects and loud noises 

Qualifications Required

  • 2+ years’ experience managing process and procedures for warehouse or kitchen operations 

  • Experience balancing multiple projects and deadlines 

  • Understanding of, and ability to follow, HACCP procedures for food safety 

  • Strong customer service skills and ability to effectively lead a team of peers and volunteers 

Qualifications Desired

  • Food Safety Manager Certification 

  • Experience operating forklift and/or pallet jack 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter II

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Classification:
Entry-level

Position Summary

The Porter II is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter II trains junior Porter staff and works as a team to ensure that quality standards are met according to a master cleaning schedule. All Porters are part of the team that ensures dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost, and participate in the packaging of meals in a well-maintained kitchen. This position is ideal for a patient, detail-oriented team player looking to lead others in support of large-scale meal production in a professional and mission-driven kitchen environment.  

Qualifications Required

  • A commitment to Project Open Hand’s mission and operating principles 
  • 1+ years of professional commercial, industrial or production kitchen experience, including experience with high volume meal production
  • Desire and demonstrated ability to regularly train junior staff and volunteers, lead by example and work as a part of a cohesive team 
  • Ability to take direction, give feedback, lead by example and take responsibility for actions
  • Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment
  • Demonstrated ability to safely handle and clean, and train others to handle and clean, knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials
  • Ability to maintain CA food handling certification
  • Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands    

Qualifications Desired

  • Bilingual in Spanish or Tagalog  

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Grocery Center Operations Coordinator II, temp

Department:
Food Operations – Nutrition Services
Reports To:
Manager, Grocery Services Operations
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers
Status:
Temporary

Position Summary

Working in conjunction with the Manager, Grocery Services Operations, The Grocery Center Operations Coordinator II is responsible for leading Grocery Center volunteers to maintain an adequate stock and delivery of quality assured products in the Grocery Center  

Qualifications Required

  • Previous successful work experience as a Logistics or Inventory Coordinator in a warehouse or grocery store, handling and storing perishable and non-perishable food items 

  • Ability to communicate effectively, primarily liaising with clients, volunteers and other operational departments 

  • Attention to detail, organizational skills, and strength in multitasking 

  • Excellent communication skills both written and verbal. 

  • Ability to speak, read and write English to facilitate communication 

  • Flexible schedule with the ability to work at the SF and Oakland locations, occasional nights, weekends and holidays  

Qualifications Desired

  • Supervisorial experience 

  • Experience working with Volunteers 

  • Experience with Computrition software 

  • Food Safety Certification 

  • Forklift Certified 

  • Bilingual English/Spanish 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

  • Maintain adequate quantities of food on shelves for shoppers at the Grocery Center 

  • Must be able to organize personnel, and assist with training, while also organizing tasks and inventory with a focus on proper procedures for handling and packaging food 

  • Create and foster a positive volunteer experience by ensuring volunteers remain engaged in productive tasks 

  • Update volunteer roster as needed when receiving communications from volunteers 

  • Must be able to work as part of a team in a fast paced  environment, communicating effectively with both colleagues, volunteers and clients and following verbal and written instructions 

  • Maintain inventory according to food safety guidelines, including first-in-first-out (FIFO) method 

  • Inspect incoming produce orders and assign volunteers to sort according to GC guidelines 

  • Monitor refrigerator and freezer temperatures and condition of other equipment 

  • Maintain clean warehouse environment according to schedule and ensure volunteers clean and sanitize work surfaces before and after use 

  • Assist in warehouse organization 

  • Assist in order planning and inventory 

  • Serve as backup to place orders with purchasing department and vendors as needed 

  • Serve as backup to receiving team 

  • Other duties as assigned 

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Kitchen Operations Coordinator II

Department:
Food Operations – Kitchen
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Status:
Non-Exempt

Position Summary

Reporting to the Manager, Inventory Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.

The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.

Qualifications Required

  • Experience working in a warehouse or kitchen inventory control function
  • Previous hands-on experience driving vans and forklifts
  • Experience receiving raw food product and the associated paperwork
  • Excellent communication skills both written and verbal.
  • Ability to speak, read and write in English to facilitate communication
  • Flexible schedule with the ability to work occasional nights, weekends and holidays to meet demand
  • Microsoft Office proficiency

Qualifications Desired

  • Supervisorial experience
  • Industrial kitchen experience
  • Experience with Computrition Software
  • Forklift Certified

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Responsible for receiving, routing & storing all delivered products for the Grocery Services, Programs and Building Services Departments, ensuring quality service as well as safe food handling and storage
  • Responsible for initial contact with vendors in the event of a mistake or other same-day issue
  • Rotation of new product in storage areas using first-in-first-out (FIFO) method
  • Planning the cycle of food in storage areas and assigning correct cooler or dry storage area for incoming product to facilitate with Operations Coordinators to achieve goal
  • Organizes and logs all received invoices and verifies quantities and costs with purchase order
  • Immediately reports all delivery discrepancies
  • Coordinates appropriate service vendors including chemicals and warehouse equipment
  • Completes weekly inventory of food, beverage and prepared meals
  • Assembles warehoused items needed by the kitchen team and other programs
  • Assists with procedure development and improvement where warranted
  • Maintains clear and efficient communication between all parties involved in the receiving and delivery process
  • Other duties as assigned

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Kitchen Operations Coordinator II, On-call

Department:
Food Operations – Kitchen
Reports To:
Patrick Wolf
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Status:
On-Call

Position Summary

Reporting to the Director, Kitchen Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.

The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.

     

     

      Qualifications Required

      • Experience working in a warehouse or kitchen inventory control function
      • Previous hands-on experience driving vans and forklifts
      • Experience receiving raw food product and the associated paperwork
      • Excellent communication skills both written and verbal.
      • Ability to speak, read and write in English to facilitate communication
      • Flexible schedule with the ability to work occasional nights, weekends and holidays to meet demand
      • Microsoft Office proficiency

      Qualifications Desired

      • Supervisorial experience
      • Industrial kitchen experience
      • Experience with Computrition Software
      • Forklift Certified

      ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

      • Responsible for receiving, routing & storing all delivered products for the Grocery Services, Programs and Building Services Departments, ensuring quality service as well as safe food handling and storage
      • Responsible for initial contact with vendors in the event of a mistake or other same-day issue
      • Rotation of new product in storage areas using first-in-first-out (FIFO) method
      • Planning the cycle of food in storage areas and assigning correct cooler or dry storage area for incoming product to facilitate with Operations Coordinators to achieve goal
      • Organizes and logs all received invoices and verifies quantities and costs with purchase order
      • Immediately reports all delivery discrepancies
      • Coordinates appropriate service vendors including chemicals and warehouse equipment
      • Completes weekly inventory of food, beverage and prepared meals
      • Assembles warehoused items needed by the kitchen team and other programs
      • Assists with procedure development and improvement where warranted
      • Maintains clear and efficient communication between all parties involved in the receiving and delivery process
      • Other duties as assigned

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Driver, On-Call

      Department:
      Food Operations – Kitchen
      Reports To:
      Director, Distribution
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      No
      Status:
      On-Call

      Position Summary

      Project Open Hand provides more than 2,000 meals with love each day to its community of sick and elderly clients and the Distribution department is the frontline of the organization. As a Driver, you will nurture vital connections as you deliver nutritious, health-supporting meals directly to homebound clients and senior sites throughout San Francisco and Alameda counties. 

      This is an ideal position for a compassionate dedicated driver looking to directly help others on a daily basis.

      Qualifications Required

      •    Two years’ experience driving large delivery vehicles in an urban setting like San Francisco and Oakland

      •    Valid California driver’s license and excellent driving record

      •    Schedule flexibility and ability to work nights, holidays and weekends when necessary

      •    Strong verbal and written proficiency with the English language to facilitate communication

      •    Excellent professional references

      Qualifications Desired

      •    Experience serving clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Porter I, on-call

      Department:
      Food Operations – Kitchen
      Reports To:
      Executive Chef
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      No
      Supervises:
      N/A
      Status:
      On-Call

      Position Summary

      The Porter I is an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. The Porter I works as part of the team that ensures all dishes, utensils, equipment, tools and other kitchen appliances remain sanitized and ready to use. Porters thoroughly clean kitchen floors and surrounding areas, take out the trash, recycling and compost meals in a well-maintained kitchen. Porters also participate in the packaging of meals. This position is ideal for an ambitious team player looking to support large-scale meal production in a professional and mission-driven kitchen environment.  

       

       

      Qualifications Required

      • A commitment to Project Open Hand’s mission and operating principles

      •    Ability and desire to work as a part of a cohesive team 

      •    Ability to take direction and responsibility for actions 

      •    Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast paced kitchen environment 

      •    Capable of safely handling and cleaning knives and other large commercial kitchen food preparation equipment requiring heat, cleaning agents, sharp edges, and other potentially hazardous materials

      •    Ability to pass CA food handling certification

      •    Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands    

      Qualifications Desired

      •    Professional commercial, industrial or production kitchen experience 

      •    Experience with high volume meal production 

      •    Bilingual in Spanish or Tagalog  

       

      ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

      •    Follows instructions and completes assigned trainings in all aspects of Porter duties and kitchen sanitation

      •    Completes assigned trainings in all aspects of porter duties and kitchen sanitation

      •    Adheres to kitchen department rules, policies and procedures

      •    Sets up, breaks down, maintains and fully cleans the dish machine, sinks and other porter machinery

      •    Takes temperature and performs sanitizer level checks on the machines and sinks 

      •    Removes trash, cardboard, compost and recycled material from the kitchen 

      •    Cleans, sanitizes, maintains and replaces all assigned equipment

      •    Assists with simple kitchen tasks, production and/or packing line as needed 

      •    Performs laundry services 

      •    Follows the posted master cleaning list and does side jobs as assigned

      •    Follows inventory policies & procedures 

      •    Sets up, maintains and breaks down staff and volunteer dining areas and all utensils used

      •    Properly fills out all food service and inventory logs with required information and signatures per HACCP guidelines

      •    Works harmoniously with peers and volunteers to complete the goals of the department

      •    Maintains a clean work area and follows all local, state and federal health standard guidelines

      •    Attends kitchen trainings and agency meetings  

      •    Completes other kitchen tasks as assigned 

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Bilingual (Cantonese/English)Wellness Program Coordinator

      Department:
      Wellness Programs – Client Services
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      Yes
      Supervises:
      N/A
      Status:
      Non-Exempt
      Classification:
      Entry-level

      Position Summary

      The Wellness Program (WP) Coordinator’s primary responsibilities include a blend of administrative and direct service duties to support the Wellness Program and Project Open Hand’s mission. The WP Coordinator will supervise the day to day duties of the Wellness Program staff, process eligibility for services, manage program contracts, offer case management, and support the Manager, Wellness Program (MWP) as needed to ensure contractual and organizational goals are being met.

      Qualifications Required

      • Three years’ experience providing direct services in Social Service environment, specifically to clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
      • Proficient in MS Office, using databases, and internet research
      • Flexible schedule with the ability to work in POH’s Oakland office as needed
      • Bilingual in Cantonese 

      Qualifications Desired

      • Bachelor’s Degree in Human Service field
      • Experience working in a nonprofit client services-based setting
      • Mental Health or Social Work Experience
      • Experience supervising staff
      • Multilingual in Mandarin, Spanish Russian, Tagalog, Spanish, or Vietnamese

      ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

        • Responsible for day to day oversight of the Wellness Program, including daily supervision of staff and volunteers and program operations
        • Oversee training and daily supervision of Wellness Program staff and volunteers
        • Assist the MWP with interviewing and screening of new staff
        • Assist the MWP in employee evaluation process
        • Help to monitor and resolve client and staff incidents, includes: reporting necessary information to the MWP, gathering information, facilitating staff discussion regarding intervention, ensuring adequate documentation, writing correspondence, and notifying staff of intervention and resolution
        • Coordinate, facilitate, and participate in weekly case management staff meetings
        • Help establish and maintain policies and procedures for the Wellness Program department, including tracking decisions affecting procedure changes and writing/updating policy and procedure manual
        • Provide oversight to assigned contracts, including but not limited to: maintaining knowledge on contract goals, staying updated on contract changes, tracking progress toward meeting contract deliverables, helping troubleshoot barriers in meeting contract goals, providing MWP with data for invoices, monitoring visits, and delegating tasks to staff and volunteers as appropriate
        • Utilize a client centered, harm reduction model to provide case management to clients that includes but is not limited to: maintaining client caseload as assigned, conducting intake interviews for new and returning clients, assessing and verifying program eligibility, enrollment and assessment of client needs, tracking client adherence, supporting with adherence to POH services, facilitating and follow up on referrals
        • Ensure proper staffing coverage for assigned contract and department needs
        • Assist MWP in representing the Wellness Program department externally and internally at community or partner meetings
        • Develop and maintain relationships with referring partners
        • Able and available to make decisions and answer questions in the absence of the MWP
        • Caseworker duties as needed
        • Other duties as assigned

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Community Nutrition Site Coordinator

      Department:
      Food Operations – Nutrition Services
      Job Location:
      Senior Sites – locations vary
      Benefits:
      Yes
      Supervises:
      Volunteers
      Status:
      Part-Time
      Classification:
      Service Worker

      Position Summary

      A Project Open Hand Community Nutrition Site Coordinator administers the Community Nutrition Program on location at assigned site.

      This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.

      Qualifications Required

       •   Experience working in Human Service Programs

      •    Strong experience with Microsoft Office Suite

      •    Excellent written and verbal communication skills in English

      Qualifications Desired

      •   Experience assisting older people, people with mental health issues and substance abuse issues

      •    Current CPR and First Aid Certification

      •    Certified ServSafe Food Protection Manager (highly desired)

      •    Bilingual Cantonese and/or Spanish

      •    Supervisory experience

       

      ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

      •    Administers Community Nutrition Program in accordance with Office of Aging (OOA) Standards and Manual of Operations

      •    Performs intakes on new participants and provides them with overview of building and meal program policies and procedures, including those concerning the donation process, composting/recycling and expectations from all meal program participants

      •    Assesses Site’s food service needs and monitors changing trends

      •    Submits monthly meal order for site and makes daily or periodic meal adjustments if necessary to ensure site’s wastage does not exceed 2%

      •    Works independently and collaborates with Project Open Hand Volunteer Services Department to screen, recruit, train, and supervise volunteers in all phases of food service programs

      •    Records volunteer hours

      •    If applicable to site, trains volunteers in accordance to each individual’s Training Assignment Description, which should cover general operation of the Community Nutrition Program its policies, portion control & food safety 

      •    Responsible for verifying the accuracy of each volunteer’s timesheet. Responds to requests by Volunteer Services for other necessary documents

      •    Responsible for maintaining a system that ensures each month that 90% of participants receiving meals are having their Senior Gold Card scanned

      •    Manages consumable supply inventory and food service equipment

      •    Responsible for participant records, daily meal statistics & donations at the site

      •    Ensures that the site’s meal service atmosphere is supportive, safe, sanitary, attractive, and as pleasing as possible

      •    Attends Staff Meetings and Training Sessions as necessary

      •    Interviews new participants and informs them of site, meal service and donation procedures

      •    Enters participant data into CA Get Care database

      •    Maintains a close working relationship with the Host Agency

      •    Investigates and mediates disputes between Community Nutrition Program participants and assesses and handles all emergencies and crisis intervention 

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Bilingual Caseworker, Cantonese/English

      Department:
      Wellness Programs – Client Services
      Reports To:
      Manager, Wellness Program, San Francisco
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      Yes
      Status:
      Non-Exempt

      Position Summary

      The Project Open Hand Bilingual Caseworker helps to provide meals with love through interfacing with clients, assessing and verifying eligibility for our programs, and conducting intake interviews for new and returning clients. This involves meeting with clients in our Grocery Center, answering client calls and performing administrative tasks. This position works closely with the other members of the Client Services Department in serving clients and making decisions about how services will be administered. 

      Qualifications Required

      •    BA in Human Services related field 

      •    Computer literate (MS Office/Outlook) 

      •    Demonstrated ability to establish and maintain professional boundaries in a social service setting 

      •    Bilingual in Cantonese 

      Qualifications Desired

      QUALIFICATIONS DESIRED: 

      •    Mental Health or Social Work experience 

      •    Experience working with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness) 

       

      ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

      •    Process applications for services 

      •    Perform intake and recertification for clients 

      •    Verify eligibility for services by communicating with service providers and collecting client documentation 

      •    Maintain client database including scheduling meal service, documenting client contacts and incident reports 

      •    Assess needs of clients and provide referrals as appropriate 

      •    Support clients who do not qualify for services with referrals to external community resources 

      •    Provide clients a program orientation and assist them in successfully accessing our services 

      •    Respond constructively to client comments and concerns; effectively resolve client complaints 

      •    Provide one-on-one follow up to clients regarding behavioral problems 

      •    Act as liaison between clients and staff/volunteers/other Agency departments 

      •    Act as representative of POH 

      •    Perform other duties as may be required 

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Cook I, On-Call

      Department:
      Food Operations – Kitchen
      Reports To:
      Executive Chef
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      No
      Supervises:
      N/A
      Status:
      Non-Exempt
      Classification:
      Service Worker

      Position Summary

      The Cook I is a support role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook I works alongside more advanced cooks to learn all aspects of commercial meal production systems, including but not limited to, preparing ingredients to be used in nutritious recipes, packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to support all aspects of large-scale meal production in a professional and mission-driven team environment. 

      Qualifications Required

       A commitment to Project Open Hand’s mission and operating principles 
      •    6+ months of professional commercial, industrial or production kitchen experience 
      •    Ability to adhere to kitchen department rules, policies and procedures 
      •    Ability and desire to work as a part of a cohesive team 
      •    Ability to take direction and responsibility for actions 
      •    Ability to speak, read and write in English to facilitate communications in the kitchen with volunteers, peers and leadership in a fast-paced kitchen environment
      •    Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods & quality standards 
      •    Capable of safely using knives and other food preparation equipment  
      •    Knowledge of food safety and sanitation standards
      •    Ability to pass CA food handling certification 
      •    Must be flexible to work early mornings, weekends or holidays to meet demands

      Qualifications Desired

      •    Formal culinary training or equivalent experience 
      •    Experience with high volume meal production
      •    Bilingual in Spanish or Tagalog  
      •    HACCP certification

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Cook II

      Department:
      Food Operations – Kitchen
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      Yes
      Supervises:
      N/A
      Status:
      Non-Exempt
      Classification:
      Service Worker

      Position Summary

      The Cook II is an advanced role and an essential part of our team of dedicated culinary professionals producing meals with love every day for seniors and vulnerable neighbors in the Bay Area. A Cook II executes complex recipes to produce nutritious meals for clients. This hands-on role works as part of a team to share knowledge with junior cooks and volunteers to handle all aspects of our daily meal production systems, from preparing ingredients to be used in nutritious recipes to packaging meals and keeping a well-maintained kitchen. This position is ideal for an ambitious, flexible cook looking to collaborate with others in all aspects of large-scale meal production in a professional and mission-driven environment. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass the Project Open Hand objectives and exacting standards.

      Qualifications Required

      •    A commitment to Project Open Hand’s mission and operating principles 
      •    2+ years of professional, high volume commercial, industrial or production kitchen experience
      •    Demonstrated ability to adhere to and share information about kitchen department rules, policies and procedures
      •    Ability to speak, read and write in English to facilitate communications with volunteers, peers and leadership in a fast-paced kitchen environment 
      •    Desire to be a part of a cohesive team and demonstrated ability to share knowledge, answer questions and clarify processes while working alongside junior staff and volunteers
      •    Ability to take direction, give feedback, lead by example and take responsibility for actions 
      •    Demonstrated ability to safely use, and share best practices on knife handling and other food preparation equipment  
      •    Ability to apply basic mathematical principles and adhere to standardized recipes and directions, strict portion sizes, cooking methods, and quality standards
      •    Knowledge of food safety and sanitation standards as per HACCP
      •    Ability to maintain CA food handling certification
      •    Must be flexible to work early mornings, afternoons, weekends or holidays to meet demands 

      Qualifications Desired

      •    Formal culinary training
      •    Experience mentoring others
      •    Bilingual in Spanish or Tagalog  
      •    HACCP certified

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Custodian, On-Call

      Department:
      Infrastructure – Building Services
      Job Location:
      730 Polk Street, San Francisco
      Benefits:
      No
      Supervises:
      N/A
      Status:
      Non-Exempt

      Position Summary

      The Custodian performs general maintenance, repairs and custodial duties to keep the Project Open Hand facilities (excluding the kitchen) clean and safe. 

      Qualifications Required

      • 1+ years’ experience in a janitorial or maintenance position with a strong background in janitorial procedures and an understanding of using cleaning supplies safely and effectively 
      • Schedule flexibility with ability to work occasional nights, weekends and holidays 
      • Oral and written comprehension of English to facilitate communication 
      • A valid California Driver's License and a good driving record  

      Qualifications Desired

      Bilingual (Spanish/English)  

      If you meet our qualifications and are interested in joining us we want to meet you!
      Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

      Apply Now

      Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

      Oakland

      1921 San Pablo Avenue
      Oakland, CA 94612
      (510) 622-0221
      Email Us

      San Francisco

      730 Polk Street
      San Francisco, CA 94109
      (415) 447-2300
      Email Us