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Work with Great People for a Great Cause

Project Open Hand provides nutrition services to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of old age. We are an Equal Opportunity Employer that is committed to diversity.

Please note: we do not accept unsolicited applications or resumes for positions not currently advertised.

Current Job Openings

Director, Marketing & Communications

Department:
Development
Reports To:
Chief Development Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Marketing & Communications Officer, Interns, and Volunteer Advisory Committee
Status:
Exempt
Full time

Position Summary

The Director, Marketing & Communications is responsible for developing, implementing, and coordinating all aspects of Project Open Hand’s (POH) internal and external marketing/communications. The Director, Marketing & Communications will manage a department budget, oversee the strategy, content direction and production of all identity elements for POH. The Director, Marketing & Communications will support internal communications needs including but not limited to: board of directors related initiatives, agency strategic plan communications, programs outreach (client, multi-site office branding, etc), and human resource communications. In addition, the position supervises the Marketing Communications Officer.

We’re looking for an ambitious, creative, passionate individual who sees the bigger picture, understands the importance of helping the little guy and fights hard for what they believe in. If you’re this person, you’ll be taking an already powerful and iconic agency and elevating its brand and marketing strategy.

Qualifications Required

  • Bachelor’s degree or higher in communications, public relations, marketing or related field; minimum 5 years of proven experience managing a multi-channel communications and marketing program
  • Experience with media and public relations in the Bay Area
  • Demonstrated experience in managing people and budgets
  • Strong local, personal networks and connections helpful for marketing and public relations functions
  • Experience working with community organizations, volunteers, businesses and local government
  • Excellent writing skills, including skills to prepare information in appropriate form for diverse audiences and purposes
  • Skills to synthesize ideas and direction from multiple project stakeholders
  • Knowledge and understanding of fundraising and experience in formulating results-oriented fundraising communication strategies for multiple audiences

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Director, Finance

Department:
Finance
Reports To:
Chief Executive Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Accountants
Status:
Exempt
Full time
Classification:
Director

Position Summary

The Project Open Hand Finance Director is responsible for overseeing all aspects of Finance for the agency, ensuring complete compliance with all GAAP and internal policies and practices. The Finance Director will report to and work closely with the CEO. In addition, they will partner with senior leadership and the board of directors to develop and implement strategies across the organization. The Finance Director will oversee all compliance and recognition for government (federal and state) contracts and private grants. They must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace while managing finance staff.

This is an ideal position for a personable, experienced financial professional looking to become part of a well-respected, highly collaborative, mission based organization.

Qualifications Required

  • College degree in accounting or finance
  • Excellent computer skills, high level of Excel proficiency
  • Experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management and operational strategies
  • Deep knowledge and understanding of GAAP and FASB, as it applies to 501c3 agencies
  • Excellent written and oral communication skills
  • Demonstrated leadership ability, team management, and interpersonal skills
  • Excellent computer skills, high level of Excel proficiency
  • Excellent analytical and abstract reasoning skills, plus excellent organization skills

Qualifications Desired

  • Significant experience in or knowledge of nonprofit accounting, including sophisticated fund and grant accounting, compliance, and reporting
  • At least five (5) years’ experience in a senior accounting role preferably in a nonprofit organization of at least $10 million
  • MIP, SAGE and ADP experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Volunteer Coordinator

Department:
Volunteer Services
Reports To:
Manager, Volunteer Services
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Volunteers
Status:
Full time
Non-Exempt
Classification:
Entry-level

Position Summary

Every day, we prepare 2,500 nutritious meals and provide 200 bags of healthy groceries to help sustain our clients as they battle serious illnesses, isolation, or the health challenges of aging. We serve San Francisco and Oakland, engaging more than 100 volunteers daily to nourish our community.

Working under the leadership of the Manager, Volunteer Services, and in collaboration with agency leaders and partners, the Volunteer Coordinator recruits, schedules, and engages our incredible community of Volunteers.

This is an ideal position for an energetic, confident, and organized individual with strong volunteer engagement and management skills looking to continue their career helping chronically ill and elderly in a dynamic work environment.

Qualifications Required

  • Demonstrated progressive experience in coordinating volunteers
  • Experience in outreach to potential volunteers, including corporations, schools, community organizations, etc.
  • Experience managing databases (Salesforce preferred)
  • Strong cross-cultural competency
  • Flexible schedule with the ability to work weekends, nights, and holidays

Qualifications Desired

  • Degree in social services, or equivalent work experience
  • Bilingual (Spanish, Mandarin, Cantonese)
  • Working familiarity and experience with Salesforce database

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Wellness Program, San Francisco

Department:
Wellness Programs – Client Services
Reports To:
Vice President, Programs
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Wellness Program Coordinators, Caseworkers, Client Engagement Specialists
Status:
Exempt
Full time
Classification:
Manager

Position Summary

The Manager, Wellness Program, San Francisco is an exciting opportunity to lead a dynamic team providing a medically tailored meal intervention to vulnerable and chronically ill persons in San Francisco. This position oversees all day-to-day activities regarding direct supervision of the Client Services team, and service delivery and quality improvement, as set forth by contracts, funders, annual goals and objectives. The Manager is also responsible for program and administrative management per the strategic plan.

This position is responsible for developing and implementing program policies and procedures that help meet agency-wide goals as well as contract objectives, optimization of client services, and data-driven outcomes. The Manager works closely with the Vice President, Programs to create functional strategies and specific objectives for the department and is highly collaborative with internal departments such as Grocery Operations, Nutrition Services, Distribution, Volunteer Services.  

The Manager will be a champion in the community by forging and maintaining partnerships with key stakeholders such as partner organizations, clinics, and hospitals.

Qualifications Required

  • Three years of experience working in Social Service environment, specifically with clients with multiple diagnoses (i.e. substance abuse, mental illness, critical illness)
  • Three years of experience working with city funded contracts and adherence to contract requirements
  • Three years of experience with budgets and financial reporting, including invoices, billing, budget planning, and tracking expenses
  • Ability to effectively communicate and interact with clients, staff and volunteers in a culturally diverse environment
  • Strong personnel management, with the ability to create clear systems and expectations
  • Strong organizational and interpersonal skills, with the ability to work in a fast paced, often changing environment
  • Three years of experience in program management and development

Qualifications Desired

  • Master’s level degree in Public Health, Social work or related field
  • Bilingual Cantonese/Mandarin/Spanish
  • Working experience in Salesforce and reporting metrics
  • Valid California driver’s license and excellent driving record as provided by the California Department of Motor Vehicles

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Salesforce and Applications Administrator

Department:
Infrastructure – Information Technologies
Reports To:
Director, Information Technology
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Full time
Non-Exempt
Classification:
Professional

Position Summary

The Salesforce and Applications Administrator (SAA) primarily supports the Salesforce platform applications and works with the Systems Administrator to support all other Information System (IS) applications for the organization, by scoping, developing, implementing, troubleshooting, maintaining and administering Project Open Hand’s application infrastructure. The SSA supports mission-critical processes and provides technical expertise for the effective use of approved applications. This critical role is service oriented, ensuring consistent availability of approved applications to staff within all departments. 

Qualifications Required

• Minimum of 3-5 years of relevant work experience as an application administrator
• Minimum 3 years’ experience as a Salesforce developer
• Demonstrated success with Apex (or Java) and web technologies 
• Experience working in a team environment to enhance existing functionality, deliver new features, and improve user experience and efficiencies of Information Systems
• Knowledge and experience with the Software Development Life Cycle (SDLC) or relevant framework

Qualifications Desired

• Salesforce Administrator or Developer Certification(s)
• Training and development experience

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Partnerships

Department:
Wellness Programs – Client Services
Reports To:
Director, Wellness Program, San Francisco
Job Location:
1921 San Pablo Avenue, Oakland
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
N/A
Status:
Exempt
Full time
Classification:
Manager

Position Summary

Project Open Hand leads the Medically Tailored Meals statewide pilot in partnership with the California Food is Medicine Coalition across seven counties in the state. The Manager, Partnerships is a new results-focused role working to increase partnerships and referrals with community based organizations, hospitals, and clinics in San Francisco and Oakland to support the statewide pilot as well as other government contracts.

This position will liaise and build relationships with new community partners to strengthen and increase current referral sources; explore, design, and implement opportunities for growth; and take an active role in on-going agency projects related to research, food insecurity, and social determinants of health.
This is a two year, fixed duration position tied to the needs of the pilot program, with the possibility of extension.

Qualifications Required

  • BA in Social Work, Mental Health, or Human Services related field or equivalent experience
  • Experience working with diverse populations such as: multiple diagnoses (i.e. substance abuse, mental illness), seniors, and people with disabilities, critical illness (especially congestive heart failure, diabetes, and cancer)
  • 1 year of experience conducting outreach/fieldwork resulting in increased partnerships and client enrollment into programs
  • Strong presentation skills, written and oral
  • Proficiency with MS Office Suite programs (Word, Excel, Outlook)
  • Ability to establish and maintain professional boundaries in a social service setting
  • Schedule flexibility to work nights and weekends as needed  
  • Valid California driver’s license and excellent driving record

Qualifications Desired

  • 3 years of experience working with or within San Francisco and Alameda County senior social services agencies, hospitals and clinics
  • Familiarity with public health trends in San Francisco and Alameda County
  • Interest/knowledge in nutrition and food as medicine
  • ServSafe certification, current CA food safety certification or the ability to certify
  • Fluent in Spanish or Cantonese

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Manager, Institutional Giving

Department:
Development
Reports To:
Chief Development Officer
Job Location:
730 Polk Street, San Francisco
Benefits:
Yes
Supervises:
Contract grant writer(s)
Status:
Exempt
Full time
Classification:
Manager

Position Summary

Project Open Hand has been delivering meals with love to the critically ill and elderly for over 30 years. Currently we raise approximately $13 million in contributed revenue from the private sector (50%) and the government (50%). We do this through contracts, corporate and foundation grants, events and individual donor efforts.

The Manager, Institutional Giving (MIG) is primarily responsible for managing a $2M grants program from private foundations and corporations and growing it to 4M+ over the next two years. The MIG will also provide support in securing $6.5M in government funding. The role of the MIG includes, but is not exclusive to research, writing proposals, reporting, funder communications, maintaining grant records and managing the grants calendar, collaborating with administrative, program and executive staff.

The Manager, Institutional Giving is also responsible for the development and execution of strategies leading to significantly increased exposure, engagement and fundraising success from these constituencies. The geographic focus is mainly within the San Francisco Bay Area institutional giving environment; however, it is expanding towards a greater statewide and national reach. The MIG works collaboratively with POH's individual giving and event teams to strategically manage and maximize a wide community of supporters. The MIG reports to the Chief Development Officer, will oversee all development functions as they pertain to managing a portfolio of institutional funders and prospective funders, and will be an important internal and external voice in promoting a culture of philanthropy. 
 

Qualifications Required

  • Bachelor's degree in a related field such as communications, journalism or equivalent relevant experience.
  • 5+ years of grant writing experience including one or more areas of focus: Healthcare, HIV/AIDS, Seniors/Aging, and Nutrition.
  • Demonstrated experience in foundation, corporate and government grant writing, particularly in the Northern California region.
  • Demonstrated experience in building program budgets and managing financial reporting.
  • Proven writing and editing skills in a range of formats and voices; outstanding verbal and interpersonal communication skills.
  • Must be able to synthesize complex ideas and activities into coherent and compelling narratives.
  • Ability to understand and comply with all gift acceptance policies and procedures. Ensures ethical compliance, as defined by the Association for Fundraising Professionals.
  • Detail-oriented with the ability to prioritize, work under pressure and meet deadlines.
  • Ability to handle confidential and sensitive information with care.

Qualifications Desired

  • Familiarity with fundraising and CRM software, Salesforce preferred.
  • Familiarity with social media functions and concepts.

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Cook I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Executive Chef
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Project Open Hand Cook I is an essential part of our team of dedicated culinary professionals producing meals with love for our clients every day. A Cook I will learn to handle all aspects of our daily meal production systems, from prep to packaging. This position is ideal for an ambitious, flexible cook looking to familiarize themselves with all aspects of large scale meal production in a professional and caring environment.

Qualifications Required

  • 8+ months of successful experience working in a commercial or industrial kitchen as a member of a team
  • Must be able to speak, read and write in English to facilitate communications in the kitchen
  • Must be flexible to work early mornings, weekends or holidays to meet demands

Qualifications Desired

  • Experience with high volume meal production
  • Training, understanding and experience with HACCP procedures
  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Porter I, On-Call

Department:
Food Operations – Kitchen
Reports To:
Kitchen Administrative Manager
Job Location:
730 Polk Street, San Francisco
Benefits:
No
Supervises:
N/A
Status:
Non-Exempt
On-Call
Classification:
Service Worker

Position Summary

The Porter I position will either work an AM or a PM shift as dictated by the available position. The Porter I will work primarily collecting and washing cooking equipment and busing and washing plates, cups and silverware. The secondary function of the position is to complete specific tasks as assigned from the kitchen’s master cleaning list.

Qualifications Required

  • Successful experience working in a commercial or industrial kitchen as a member of a team
  • Training, understanding and experience with HACCP procedures
  • Must be able to speak, read and write in English to facilitate communications in the kitchen

Qualifications Desired

  • HACCP certification

If you meet our qualifications and are interested in joining us we want to meet you!
Applications are only accepted online. Make sure to include a cover letter with your resume. For the full Job Description and instructions on how to apply please click on the button below.

Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Community Nutrition Site Coordinator (CNSC)

Department:
Senior Programs
Reports To:
Senior Sites Manager
Job Location:
Senior Sites – locations vary
Benefits:
No
Supervises:
Volunteers
Status:
On-Call
Classification:
Service Worker

Position Summary

A Project Open Hand On-Call Community Nutrition Site Coordinator administers the Community Nutrition Program on location at one of our assigned sites.
This is a great opportunity for the right person to directly engage with and be of service to our community by helping provide thousands of meals to seniors and adults with disabilities who rely on our program for not only nutrition, but also a safe place to socialize and gather with friends.
 

Qualifications Required

  • Experience working in Human Service Programs      
  • Strong experience with Microsoft Office            
  • Excellent written and verbal communication skills in English
  • Schedule Flexibility with ability to work an on-call schedule
     

Qualifications Desired

  • Experience assisting older people, people with mental health issues and substance abuse issues
  • Current CPR and First Aid Certification
  • Certified ServSafe Food Protection Manager (highly desired)
  • Speaks Cantonese and or Spanish
     
Apply Now

Project Open Hand is an Equal Opportunity Employer. We are committed to diversity!

Oakland

1921 San Pablo Avenue
Oakland, CA 94612
(510) 622-0222
Email Us

San Francisco

730 Polk Street
San Francisco, CA 94109
(415) 447-2300
Email Us