Description:
We are seeking a dedicated and compassionate volunteer who is fluent in both Cantonese and English to assist with translations at our grocery center. This role is crucial in helping us serve our diverse community more effectively by ensuring clear communication and providing support to Cantonese-speaking client
Responsibilities include:
- Provide verbal translation services for Cantonese-speaking clients.
- Support staff with orienting new clients to the grocery center shopping experience.
- Help clients understand the services and products available.
- Greet and direct clients and visitors entering the grocery center.
- Support with line management and grocery center flow.
- Answer and respond to client inquiries in a fast-paced environment.
- Opportunity to perform other duties as applicable based on interest, experience, and skills.
Qualifications:
- Fluent in Cantonese; at minimum conversational in English
- Detail-oriented, able to follow directions, and take initiative when needed
- Team player in a culturally diverse environment
- Customer-oriented and comfortable working in a fast-paced environment
- Experience working with clients with multiple diagnoses and/or the elderly (i.e. substance abuse, mental illness, critical illness)
- Knowledge around HIPAA, confidentiality and data protection requirements a plus
Requirements:
- Background Check
- HIPAA Training
- Minimum 3-month commitment
- Minimum Age: 18
Shift Times:
- Weekly
- Priority Shifts: Tuesdays, 9–11 AM & Tuesday – Friday, 11 AM–1 PM
All Shifts: Tuesdays, 9–11 AM & Tuesday – Friday, 11 AM–1 PM, 1–4 PM
If you are interested in scheduling a weekly volunteer shift, complete our Volunteer Inquiry Form. If you are not able to commit to a weekly shift, please sign up for one of our Hot Spot shifts.